Workforce Operations Manager

2 weeks ago

Brisbane, Australia HelloFresh Full time

**The role**:
The Workforce Operations Manager will lead the Workforce Planning and Training teams to ensure the timely and effective preparation of employee rosters & operational training for the YouFoodz Custom Facility.

The role has a strong focus on workforce efficiency and operational excellence requiring a continuous improvement mindset.

Above all, we are looking for people who will **make HelloFresh** **better.** We believe there are many different ways of developing skills and we love diverse experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

**What you’ll do**:

- Lead multi functional teams including workforce planning and training
- Ensuring effective and timely rostering for all operational employees
- Provide recommendations for workforce planning and labour cost minimisation
- Effectively manage relationships with managers and supervisors to develop, maintain and implement training programs and initiatives across the custom facility
- Leading the Training team to ensure employee training requirements are met aligned against the Training Plan
- Participate and represent operations in projects and engage with internal and external stakeholders
- Lead on the delivery of key metrics relevant to deliver on operational needs
- Ensuring the rostering system is maintained, and kept up to date whilst ensuring accuracy of all employee details are maintained in the relevant systems
- Support the workforce planning team in the recruitment of production team members and utilization of third party agencies
- Promote Health & Safety improvement strategies across the operation via the execution of targeted development via the training team
- Foster a workplace culture of accountability and performance leading with integrity and empathy
- Nurture a safe working environment with adherence to WorkSafe requirements, HelloFresh group safety requirements and other relevant OH&S standards.

**What you’ll bring**:

- Previous experience in workforce planning and training content development & delivery
- Understanding of workforce planning and rostering
- Experience in working with and interpreting Awards
- Excellent communication skills and a strong commitment to teamwork
- Methodical and demonstrate an excellent attention to detail
- Working knowledge of WH&S, QA and training and assessment processes
- Understanding of OH&S legislation and the ability to educate and transfer knowledge
- Be an innovative, proactive and results oriented person
- Experience in continuous improvement and quality control will be highly regarded including lean manufacturing
- Highly developed influencing, relationship building and stakeholder management skills
- Ability to communicate with influence and work collaboratively with stakeholders
- Demonstrated experience in leading and developing teams
- Experience in data analysis (desirable)
- Tertiary or industry related qualification(s) is desired but not essential.

**What we offer**:

- The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
- Company discount - 70% off HelloFresh boxes
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - monthly internal learning & development
- A diverse and vibrant international environment, with offices in 17 countries

**Are you up for the challenge?**:

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