Casework Support Worker

Division: Northern CPPYJ
- Location: Redfern, NSW, AU, 2016
- Req ID: 71968

**Department of Communities and Justice**
**Casework Support Worker**
**Talent Pool Recruitment**
**Sydney, South Eastern Sydney and North Sydney**

**We are creating a Talent Pool for future Casework Support Worker vacancies across the Sydney, South Eastern Sydney and North Sydney districts.**

**The Talent Pool is valid for a period of up to 18 months and will be used to fill future temporary and ongoing vacancies that may arise.**

The Sydney, South Eastern Sydney and Northern Sydney districts cover an area stretching from the coast at Pittwater west to Hornsby, down through Canada Bay and Canterbury to Sutherland.
These districts cover both highly urbanised areas across Sydney, and industrialised areas around Port Botany.

We have Community Service Centres (CSCs) in the following locations across the district that you could work in:
**Ashfield, Strawberry Hills, Chatswood, Pennant Hills & Hurstville**

**Salary - $82,193-$90,001 plus superannuation and annual leave loading per year of service.**

**Your role**

As a Casework Support Worker, you will directly support the day to day work of Caseworkers and contribute to keeping children, young people and families safe by undertaking tasks which support case planning and documentation, referrals and appointments, case visits and day to day team priorities. The role is pivotal to ensuring Caseworkers are supported to do their best work with families.

**What you’ll do**

As part of the Casework Support Worker role, you will:

- Assist caseworkers prepare documentation and help with case planning for children and young people
- Source and share information about families and make relevant referrals and appointments
- Maintain timely client and casework records, including client information system records
- Supervise “low risk” family contact visits and prepare summary reports which accurately record observations

**What we’re looking for**
- Someone who has some community work experience in working with vulnerable and diverse groups
- Strong record keeping experience or the willingness to learn
- Someone who supports the work of caseworkers and understands the complex and challenging situations for some disadvantaged families

**What you need**
- A valid driver’s licence
- A TAFE Diploma in a relevant field, welfare / community services, OR relevant work experience deemed to be the equivalent experience
- A Working with Children clearance number before starting in the role

**Download the**role description**

**What we offer**

We offer a variety of benefits, including
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Up to 4 weeks annual leave per year of service
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

**Want more information? Visit our website to see more information on**Working for us**

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the question below with a brief outline on how you meet the requirements of the role:

- As a Casework Support Worker, you will be operating in an environment of competing demands and tight timeframes. Can you please tell us about a time when you have had to do this?

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lie at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.