Injury Management Specialist

INJURY MANAGEMENT SPECIALIST- PERSONAL INJURY - PERTH
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of this role is to design, deliver, and advise on appropriate, timely and cost
- effective injury management strategies to promote early recovery and durable return to health, independence, and work for injured claimants.
About the role
- Collaborate with claims operations and treatment providers to develop strategies for reducing the human and financial costs to AAL through structured injury management practices, ensuring adherence to relevant legislative requirements
- Establish and maintain provider management strategies and relationships to enable support to the business and make recommendations regarding contractual arrangements that are negotiated for optimal cost and service to AAL and best health outcomes for the injured claimants and the relevant scheme
- Develop claim specific initiatives to improve outcomes for claimants and scheme liability management
- Implement injury management strategies within the team and business units to ensure the continuous improvement of return to health, independence, and work outcomes in compliance with legislative and regulatory requirements.
- Provide expertise advice and guidance to support claims consultants with managing motor vehicle accident-related injuries and conditions, coordinating activities with key stakeholders to facilitate the successful management of injured employees with their return to work.
- Build capability by coaching and mentoring teams on injury management methodology to reduce the duration / cost of claims and assist Technical Specialists and Team Leaders to provide team support and assistance in medical and injury management.

About you
- Tertiary qualifications in a relevant discipline and/ or industry accreditations
- Extensive experience in injury management relating to occupational rehabilitation, claims management and/or return to work
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
- Manage key/complex contract negotiations to ensure favourable commercial and financial conditions for AAL, whilst ensuring mutual agreement between parties is achieved
- Able to identify, analyse, and assess risks inherent to the business and put in place appropriate controls / actions to manage the risks for future sustainability
- Demonstrated understanding of strategy development and can work with multiple teams to align department strategy with organisational vision, translating vision to action to achieve desired results
- Demonstrated evidence of technical proficiency with safety management and/or claims management systems

Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit theAllianz Careers site.

About our culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support