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Optical Assistant/dispenser

2 weeks ago

Canberra, Australia National Optical Care Full time

**Introduction**:
About us

At Andrew Watkins Optometrist, we pride ourselves in delivering the best in eye care and customer service. Servicing the ACT community since 1989, we are highly committed to providing the best quality care to preserve, enhance and protect your vision.

We currently have a fantastic opportunity for a motivated person who is passionate about style to join our dedicated and supportive team in a part-time capacity as an Optical Assistant/Dispenser in our Canberra practice.

**Description**:
Key Accountability Areas & Related Responsibilities
- Be able to use your previous customer service experience and knowledge to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs
- Provide your fashion expertise to help patients choose frames that not only meet their needs/desires, but also look great
- Willing to keep up-to-date with product knowledge and fashions (e.g. frames, sunglasses, contact lens and accessories)
- Have experience with, or be willing to be trained, in standard optical workshop procedures and technologies
- Maintain a tidy practice environment to ensure a positive overall patient experience

**Skills and Experiences**:
About you
- Previous customer service experience in the optical industry or a similar industry is preferred but not mandatory
- Willingness to work in a team with a positive can-do attitude
- Excellent customer service and communication skills and the ability to build rapport with our patients
- Must be available to work at least 25 hours per week

We offer excellent remuneration & career benefits, whilst also providing excellent personal & professional development, in a friendly team focused environment.