Client Care Representative

1 week ago

Box Hill, Australia Sonova Full time

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
- Box Hill, AustraliaClient Care Representative - Box Hill
- We are looking for a talented, enthusiastic and dedicated Client Care Representative to join our team in Box Hill part of the Greater Melbourne region. This permanent full
- time role Monday to Friday.**Who are we?**
- Neurosensory is a complete hearing health care company, with 24 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an advanced range of diagnostic services and tailored hearing solutions. We believe in enriching people's lives by improving how they interact with the world around them.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- As a Client Care Representative, you will provide an exceptional level of service to our clients and play an integral role in the day-to-day functions of the clinic. You'll be working as part of a fun and professional team dedicated to enriching the lives of our clients. Your responsibilities will include:
- Making appointments for clients
- Greeting clients at the clinic
- Assisting with client and doctor enquiries
- Answering clinic phone calls
- Providing basic troubleshooting for hearing devices
- Accurate billing of appointments
- Other general office duties

**What do you need to be successful in this role?**
- A passion for delivering an amazing client experience
- Excellent verbal and written communication skills and lots of patience
- Demonstrated experience working within a team environment
- Demonstrated judgement and advanced skills in the delivery of administrative services
- Excellent computer skills
- A warm, collaborative, can-do attitude
- Excellent problem solving skills
- Willingness to travel to cover sick leave and annual leave at our other Greater Melbourne Clinics from time to time.

**Why work with us?**
- You will be working as part of a dynamic and high performing team in a genuinely rewarding role with purpose and meaning.- Neurosensory believes in its people and ensures all new starters are provided with the training and support required to excel in their new role and with the opportunity to grow and develop in their role and beyond.**Sonova is an equal opportunity employer.**Sounds interesting?**
- If you feel that this opportunity is right for you, we would love to hear from you-
Sonova is an equal opportunity employer

  • Client Relationship Representative

    6 days ago

    Box Hill, Australia Imaging Associates Full time

    Imaging Associates is a successful privately-owned radiology practice providing services to patients from across the eastern suburbs of Melbourne, Gippsland and Wagga Wagga. Our experienced and vibrant team are committed to providing exceptional patient care and service to our referring clinicians. We are looking for a self-motivated, talented and...

  • Support Worker/ Personal Care

    2 weeks ago

    Box Hill, Australia Deivian Care Services Full time

    Deivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. As a deeply grounded NDIS and Aged Care provider, we require...

  • Client Liaison Officer

    6 days ago

    Spring Hill, Australia All Aged Care Full time

    **Join All Aged Care in Brisbane as a Client Liaison Officer!** **About Us** All Aged Care is a dedicated non-profit provider of personalised, in-home aged care services. Our mission is to empower our clients to maintain independence with dignity. We uphold core values of **duty, trust, and respect**, delivering tailored care that meets diverse cultural...

  • Support Worker

    1 week ago

    Box Hill, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Immediate start**: - ** Flexible shifts**: - ** Salary packaging (increase your take home pay)** **About us** Southern Cross Care is a not-for-profit organisation that has been providing quality aged care and retirement living services for more than 50 years. We are seeking Support Workers to join our friendly and supportive Home Care team. **We...

  • Client Service Officer

    2 weeks ago

    Box Hill, Australia SA Care and Support Services Full time

    A client service officer role will involve administrative tasks, building relationships with NDIS participants and providers, and facilitating communication between all parties involved. Key Responsibilities: - **Administrative Support**: Assisting with scheduling appointments, managing paperwork, and maintaining client records. - **Communication**:...

  • Short Shifts Female Carer for Home Care Client Am

    6 days ago

    Box Hill, Australia Caring Bunch Full time

    We are hiring female carers in Melbourne Eastern and South Eastern Suburbs Casual Pay rate on Weekdays is from $33.50/hr to $36.50 (depending on experience) plus 10.5% super + 95c per km + travel time (if you travel from one client to another) - Must have min cert 3 in aged care or individual support or similar - Must have Police check - less than 3 year...

  • Clinical Care Partner

    2 weeks ago

    Spring Hill, Australia All Aged Care Full time

    **About Us** All Aged Care is a not-for-profit provider delivering in-home aged care across Brisbane and South East Queensland. With over 25 years’ experience, we offer a wide range of services including Home Care Packages (HCP), CHSP programs, DVA community nursing, Transitional Care, Veterans’ Home Care (VHC), and permanent care options. We’re known...

  • Support Worker

    6 days ago

    Box Hill, Australia Omni-Care Full time

    If you are looking for your next opportunity as a Community Support Worker, you have found the perfect role. **Our support workers are our most valued employees!** We have openings for you to join our team, in **Box Hill** and surrounding areas, including Doncaster, Balwyn, Burwood, and Ringwood. **Casual** from **10 - 20 hours** per week. Must be...

  • Disability Support Worker

    2 weeks ago

    Box Hill, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Disability Support Worker to join us in **Box Hill**. This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care** provides a...

  • Disability Support Worker

    2 weeks ago

    Box Hill, Australia Care Talent Full time

    **COME JOIN OUR TEAM!** At Care Talent, we provide innovative staffing solutions to the Community Care and Aged Care Sectors throughout Australia. Our team specialises in providing a high level of care and support, to individuals with a variety of needs and assists our clients live the life they deserve. We want to employ people who reflect the diversity...