Team Leader Technical and Venue Services

An exciting opportunity presents to be part of Melbourne’s newest premier performing arts centre, The Round, in the Eastern Suburbs.
- **$93k to $100k per annum + 11.5% Superannuation**:

- **Full Time**:

- **The Round, Melbourne’s newest state of the art performing arts centre**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

The Round is positioned within the Arts and Cultural Services Department. We are a highly collaborative team working in an agile and fast-paced environment underpinned by our organisational values and a service driven approach.

**The role**:
The Technical and Venue Services Team Leader has responsibility for the provision of outstanding technical and venue services to all internal and external clients of The Round.

The position ensures there is a well maintained and safe venue for artists, employees, patrons, visitors and clients. It will ensure effective operations of venue infrastructure and equipment, including contract management and the responsibility for all venue technical production services.

The position offers superior customer service for all venue clients and stakeholders.

The position provides strong leadership and management of the Technical and Venue Services team to ensure the provision of excellent technical and production requirements.

**About you**:
To be considered for this position you will have:

- Degree or diploma in a related field plus significant experience in the provision of technical and venue services within a performing arts environment or lesser formal qualifications and extensive relevant experience as a leader in a venue and coordinating the technical services.
- Demonstrated significant strengths and experience in leadership and management skills to effectively manage a team of technical and customer service professionals.
- Excellent verbal, written, and analytical skills, to manage a range of key stakeholders and contractors. of the centre.
- Demonstrated ability to act independently and problem solve within tight timeframes with a strong commitment to OH&S

High level of emotional intelligence and the ability to manage self and others and model our CREATe values and behaviors within a high-pressure environment

**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Robyn McNicol, Coordinator The Round on 0417 109 544. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by Sunday, 2 March 2025.

**Come and join the transformation**

**_Download the Position Description: _**

Technical and Venue Services Team Leader.pdf
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and train