Regional Operations Manager

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**:
A commitment to customer service through proactive communication, transport efficiencies, fleet allocation and a collaborative branch network will ensure the regions ability to grow. Developing a close relationship with the sales, service and transport teams is critical to this role.

**Responsibilities include**:

- Lead with safety-first attitude - adopt a proactive approach to safety by consulting with the work force, promoting safe work practices, identifying and assessing work hazards and implementing appropriate control measures.
- Lead a network of 6 branches across the **Melbourne North and West Region**:

- Promote operational efficiency across the branch network and deliver profitable results
- Manage the fleet across the branch network to ensure we are able to meet customer demands and deliver good financial outcomes
- Work with the sales team to evaluate sales results and performance indicators to meet revenue targets
- Drive the network in best practice and corporate compliance

**About you**:

- Proven ability to drive a strong safety culture across both operations and sales
- Put our customers at the centre of everything we do as a team
- Strong verbal, written and interpersonal communication skills
- Strong, empathetic leadership skills, leading teams in any operational context is valued
- Commitment to drive team engagement and accountability
- Strong business and commercial acumen

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you