
Roster & Admin Coordinator
6 days ago
Responding to client, family/carer, and other providers enquiries/feedback in a timely, efficient, empathetic, and supportive manner
Responding to staff enquiries in a timely, efficient, and supportive manner
Building and maintaining, strong relationships with clients, parents, and carers.
Ensuring that the principles of Person-Centred care are embedded in all service delivery interactions
Monitoring the data recorded by staff in Brevity to ensure that it is recorded accurately and in a timely manner which enables the automatic upload of billing to the NDIS portal
Ensuring all employee compliances are up to date. Conducting daily data integrity checks of shifts and rosters.
Ensuring that all changes to activities are correctly updated, in Brevity, in line with funding and clients’ Plans
Assist with Rostering and timesheets approval.
Assist with Staff recruitment and onboarding.
Liaison between Support Coordinator’s, NDIS Participants and Service Providers for Job referrals for home maintenance
Forward quotes/unsigned Service Agreements to Client Engagement Officer, ensuring that client journey is actively considered, and communication and timeframes are maintained
Maintaining positive relationships with Local Area Coordinators, Plan Managers, Support Coordinators and NDIS staffPromptly following up errors and queries with the NDIS
Immediately reporting systemic or funding issues to the MD.
**Job Type**: Casual
Pay: $30.00 - $35.00 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Christmas bonus
Work Authorisation:
- Australia (required)
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