Roster & Admin Coordinator

6 hours ago


Cranbourne, Australia Blue heartCommunity Care Full time

Responding to client, family/carer, and other providers enquiries/feedback in a timely, efficient, empathetic, and supportive manner

Responding to staff enquiries in a timely, efficient, and supportive manner

Building and maintaining, strong relationships with clients, parents, and carers.

Ensuring that the principles of Person-Centred care are embedded in all service delivery interactions

Monitoring the data recorded by staff in Brevity to ensure that it is recorded accurately and in a timely manner which enables the automatic upload of billing to the NDIS portal

Ensuring all employee compliances are up to date. Conducting daily data integrity checks of shifts and rosters.

Ensuring that all changes to activities are correctly updated, in Brevity, in line with funding and clients’ Plans

Assist with Rostering and timesheets approval.

Assist with Staff recruitment and onboarding.

Liaison between Support Coordinator’s, NDIS Participants and Service Providers for Job referrals for home maintenance

Forward quotes/unsigned Service Agreements to Client Engagement Officer, ensuring that client journey is actively considered, and communication and timeframes are maintained

Maintaining positive relationships with Local Area Coordinators, Plan Managers, Support Coordinators and NDIS staffPromptly following up errors and queries with the NDIS

Immediately reporting systemic or funding issues to the MD.

**Job Type**: Casual

Pay: $30.00 - $35.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Christmas bonus

Work Authorisation:

- Australia (required)


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