Assistant Operations Manager

Office Asset Management
- Full Time
- Melbourne, VIC

**Together, we can do great things**

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

**The role**

We’re seeking a driven and proactive Assistant Operations Manager to support the physical operational performance of one of our office assets at 800/808 Bourke Street - a premium 60,000sqm waterfront office building located in Melbourne’s vibrant Docklands precinct.

Working closely with the Operations Manager, you'll play a critical role in coordinating contractors, maintaining building performance, and ensuring tenant satisfaction. You'll help drive safety, compliance, and sustainability initiatives while delivering best-in-class service to tenants and their employees.

**What you will be doing**
- Coordinating trades and contractors to ensure smooth day-to-day operations.
- Managing all building services contracts, ensuring high service delivery and budget alignment.
- Managing maintenance requests and essential services with a focus on safety and compliance.
- Supporting fit-outs and capital works while minimising tenant disruption.
- Monitoring budgets and assisting in monthly operational reporting.
- Driving sustainability and risk management initiatives across the site.

**What makes you stand out**

At least 3-4 years’ operational asset management experience of large commercial properties is required, with a solid grasp of contractor and facilities management. Trade qualifications in electrical or mechanical disciplines are desirable, along with a strong understanding of Building Codes, Australian Standards, WHS legislation, and essential services compliance.

You will also need to demonstrate a proven ability to juggle multiple tasks and projects while managing risk and adhering to operational and financial timelines.

This role will suit a confident and clear communicator with the ability to influence and build trusted relationships with a broad range of stakeholders and the capability to empathise with tenants, respond to issues promptly, and maintain high customer satisfaction levels.

**What makes us stand out**

**We value our people**
- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

**We know the power of a great experience**
- Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
- Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
- Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
- Accredited Family Inclusive Workplace.
- Committed to our second Stretch Reconciliation Action Plan (RAP).

**Everyone counts**

**Let’s get started**

If this role sounds like you, we want to hear from you. Go for it