Application Training Specialist

2 weeks ago

Perth, Australia Intelerad Full time

Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

**Job Description**:

- Provide software product training to our clinical client base (e.g.: physicians, technologists, administrators, managers) and to new/existing internal staff as needed. Regular travel required although some training may be done via phone/video.
- Assist in the resolution of software/workflow issues.
- Assist with setup/takedown and/or present any lesson(s) as required during iterations of Intelerad’s cyclical in-house PACS Administration course (for customers).
- Maintain and improve existing product and training documentation, as assigned.
- Act as an escalation resource to our internal Support team for proprietary and certain 3rd-party products.
- Demonstrate products to potential customers alone or in conjunction with a Sales representative (travel may be required).
- Participate in any project deemed necessary by the organization.

**Qualifications**:

- Bachelor’s degree or equivalent experience
- Experience providing technical support and/or training to users (phone, web, and/or in-person)
- Ability to work/travel alone or as part of a team. Travel availability on weekends
- Strong written and oral communication skills
- Proven ability to be structured, organized and detail-oriented
- This position may require up to 75% of travel, mainly in North America and may involve weekend travel

Additional Information

Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging

**Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US**

LI-remote #remoteUSA

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