Food Service Assistant

**General information**:

- Position number
- 50500450
- Posted date
- 06-Oct-2025
- Closed date
- 06-Nov-2025
- Division
- Residential Aged Care
- Business unit
- Northern Operations
- Office location
- Upper Coomera

**Description and requirements**:
**Real impact you can feel good about**

There’s something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after. Real impact isn’t measured by numbers, it’s felt. And making a meaningful difference today means improving aged care for tomorrow.

With a highly diverse workforce, Regis is proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families.

It really is work you can feel good about.

**The opportunity**

The Food Services Assistant (FSA) is vital in providing efficient, high-quality catering support services within our Home. The FSA is dedicated and passionate about supporting our clinical and care teams in delivering nutritious meals and refreshments to residents while ensuring the highest food safety and hygiene standards.

The FSA works with the clinical and care services team to create a positive dining experience for residents, promoting their health and well-being.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want. Our culture of inclusion will ensure that everyone feels valued and can run at their best. We ultimately believe in unleashing all talent to create a better experience for our residents, families and employees.

**The important role you will play**
- Setting up each servery and dining area ready for each meal period in line with Regis standards.
- Setting up trolleys for tea breaks and supper.
- Washing dishes and cleaning according to the Food Safety Program.
- Maintain cleanliness and organisation of areas where food is prepared and served.
- Assist with meal preparation when required.
- Monitor and record requirements of the Food Safety Plan, such as temperatures, cleaning schedules, receipt of goods, etc.

**What you will bring to the role**
- Previous experience in providing catering assistance or hospitality in a similar role is desirable but not essential.
- Demonstrated knowledge of Australian Food Standards and Food Safety.
- Good communication skills, including the ability to write clearly and accurately and to communicate effectively.
- Work as a team member, able to prioritise and adapt to various ways of supporting residents.
- Digital literacy.

**What our people love about working here**

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.

**Benefits that support and reward you**
- Enjoy a flexible working environment giving you better life balance and wellbeing
- Lots of opportunities to realise your potential in an organisation that invests in your personal development.
- Be supported to grow, learn, and explore new career pathways or specialisations across Australia
- Salary packaging through Maxxia
- Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
- An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
- Plus, we have reward and recognition programs celebrating your hard work

**At Regis, real impact starts with you.**

No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.

**Real stories from real people**

Find out what makes Regis a place where