Venue Support Officer

**Job Number**:
498657

**Division**:
Community & Environment

**Employment Status**:
Part time, Permanent

**Categories**:
Cultural Services

**The details**:

- Permanent Part Time
- $34.62 per hour + super (up to 12%) + leave loading
Qld Local Government Industry Award (Stream A) - Level 2 of the MBRC EBA4 Certified Agreement
- 17 hours per week
- Location: Caboolture

**About our opportunity**

We have an exciting and rewarding opportunity available for a Venue Support Officer to join our gallery team at Caboolture Regional Art Gallery on a **part time** basis.

As a Venue Support Officer, you will be the first point of contact for our visitors at the gallery and ultimately be responsible for providing them with memorable and positive gallery experiences.

You will achieve this by providing holistic and exceptional customer service to invite, engage and connect our visitors to our exhibitions. You will deliver and support gallery programs and events in addition to supporting the operations of the gallery to ensure a welcoming, safe and clean environment. You may also assist with the installation and de-installation of exhibitions and will actively contribute to a positive team environment.

The position will be rostered a minimum of 17 hours per week and include working Saturdays.

This position requires the successful applicant to be available to work any 5 out of 7 days as part of the ordinary hours.

**Hours of Work**

The Venue Support Officer position is **part-time **and as our galleries and open weekends, the following availability is required: Tuesday, Wednesday each week with alternate Thursday and Saturday shifts, from 10:00am until 4:00pm. The successful applicant will be required to work this set roster.

**About you**

You will have an exceptional capacity and demonstrated experience providing face to face customer service in a fast-paced environment. Experience within cultural services or at a cultural facility or venue will be highly desirable, but not essential.

You will be naturally curious and intuitive with demonstrated ability and initiative to build relationships with a diverse audience. In addition, you are a respectful and friendly individual who can work autonomously, but also thrive working in a collaborative team.

Most importantly, to provide our visitors with memorable experiences, you must also have a genuine enthusiasm and love for art, with passion to see people connect with art.

As a Venue Support Officer, you will:

- Strong level of knowledge and experience in customer-facing roles in cultural services environments.
- Well-developed skills and experience in delivery of programs and events in a cultural context.
- Strong level of experience in self-leadership to support quality service delivery outcomes.
- Well-developed interpersonal skills.
- Sound level of experience in the day-to-day operations of a cultural facility.
- Sound level of verbal and written communication skills.

**Position Description**

Please refer to the attached Venue Support Officer Position Description for further information.

**Why join the MBRC Team?**

As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay Region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.

With a diverse workforce of more than 2000 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.

Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:

- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offering discounted membership for you and your family to selected facilities.
- We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
- Generous employer and employee super contribution scheme.
- Salary packaging options on novated leases, superannuation payments, smartphones and devices.
- We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.

**How to Apply**

Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.

For mo