Concierge and Events

**Employment Type**:Temporary Full Time (up to Jan 2026 with potential to extend)
**Position Classification**:Admin Officer Level 6
**Remuneration**: $80340.91- $ $82240.21, plus Superannuation
**Location**:1 Reserve Road, St Leonards NSW
**Hours Per Week**: 38
**Requisition ID**: REQ552020
**Closing Date**:Friday 28 February 2025 (11:59PM)

Join our Front of House team at Ministry of Health for an exciting temporary fulltime employment opportunity and be part of the team enriching health in millions of ways every day.

**About us**
- We offer robust development and growth support to all our employees, ensuring you have the resources and opportunities to thrive in your career.
- Our core values of collaboration, openness, respect, and empowerment are more than just words - they're the guiding principles that shape every aspect of our work.
- Committed to fostering diverse and inclusive workplace for all.

**About the role**

With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

We’re looking for a hands-on Meeting and Events Concierge to join our Front of House team. You will work with a small team of hospitality professionals to oversee the smooth operation and presentation of our client meeting rooms and event space. The Concierge team are responsible for welcoming guests and NSW Health Staff providing a seamless experience upon arrival and departure.

As the face of 1 Reserve Road and the NSW Health organisations that occupy the premises, the focus of this role is to deliver the highest quality service standards, while operating the Concierge-managed space at maximum efficiency and productivity. For special events or other business requirements, there may also be occasional early starts from 6:30am, and finishing times up to 8:00pm.

Administrative Officer Level 6, starting salary from $80340.91- $ $82240.21 plus Super, with a 38 hour work week.

**What you will do**
- Warmly, politely and professionally greet all staff and visitors, ensuring they feel welcomed and looked after.
- Ensure that meeting rooms and event spaces are set up to client requirements, service rooms with water and catering throughout the day, and reset rooms after meetings have finished.
- Providing support for audio visual equipment and booking meeting rooms and catering using or event booking system (EMS) while coordinating catering orders, delivering/setting up catering and invoice management.
- Supporting the reception and switchboard team to answer telephones and assist staff and visitors when required.
- Acting as a Fire warden and First Aider when required.

**About you**

We are seeking motivated and committed individuals who can support the work of NSW Health with:

- Demonstrated hospitality and customer service industry experience in meeting room management, event operations or corporate hospitality, including experience with food and beverage.
- Demonstrated experience providing front-line support for audio visual equipment, including video conferencing, Teams, teleconference and AV equipment.
- Effective interpersonal and communication skills, both oral and written and the ability to liaise with people at all levels.
- Experience working in a high volume and demanding professional environment with a capacity to prioritize competing demands and achieve results.
- Demonstrated ability to proactively manage workload and to work independently with mínimal supervision.

**How to apply**

At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
- Demonstrate hospitality and customer service industry experience in meeting room management, event operations or corporate hospitality, including food and beverage.
- Demonstrate effective interpersonal and communication skills with a customer focused approached.
- Experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results.
- Demonstrate experience providing front-line support for audio visual equipment, including video conferencing, teleconference and AV equipment.

**Closing Date: Friday 28 February 2025 (11:59PM)**

**Need more information?**

**Our commitment to Diversity and Inclusion**

At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa