Patient Services Assistant

7 days ago

Heidelberg, Australia Mercy Health Full time

**PATIENT SERVICES ASSISTANT**
- The

**ABOUT THE ROLE**:

- We are seeking a Patient Services Assistant who will be an integral member of our Environmental Services Department team. Provide patient room and ward cleaning duties, food and beverage services, transportation of patients and patient support.
- Mercy Hospital for Women - Environmental Services Department
- Responsible for ensuring a clean, safe environment is maintained in compliance with Victorian cleaning standards
- Performing the functions of cleaning/housekeeping, food/beverage, transport & couriering, and patient support
- Develop & maintain appropriate standards of knowledge for policy and procedures to ensure compliance
- Reporting daily to the Environmental Services Supervisors

**ABOUT YOU**:

- Certificate III Health Services Assistant (Essential)
- Previous experience as a Patient Services Assistant (Desirable)
- Current Food Services Certificate (Desirable)
- Effective communication skills and good organisational skills
- Ability to comprehend and follow written instructions and procedures
- A strong commitment to working effectively as part of a team
- Enthusiastic and a positive “can do” attitude

**ABOUT US**:

- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Contact: Anthony Perrotta - Environmental Services Manager
Phone: (03) 8458 4323

Mr Anthony Perrotta

(03) 8458 4323

Mrs Saveuy Mangala

(03) 8458 4278

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