Business Package Underwriter, Sme

2 days ago


Docklands, Australia Chubb Full time

**Your Role**:
The main purpose of the role is to underwrite Business Package policies transacted via Chubb’s market facing platforms and provide high quality service to brokers.

The role also provides support in general tasks including managing the team inbox, coordinating renewals, account queries, cancellations and resetting policies.

**Your responsibilities**:
Service and Broker Relationships
- Provide high quality service to brokers including turnaround times, telephone answer rate, call back etc.
- Establish relationships with key brokers including identifying new opportunities.
- Ensure brokers and all stakeholders are kept up to date through regular communication.

Underwriting and General Tasks
- Underwrite referrals within authority statement in accordance with the guidelines for new business, renewals and endorsements.
- Make recommendations for acceptance or declination of risks including those that exceed authority.
- Provide input on portfolio analysis, profitability, premium planning, market and environment analysis, process and systems effectiveness and efficiency, post acceptance monitoring etc.
- Maintain awareness of claim activity and liaise with stakeholders.
- Manage the team inbox, coordinate renewals, assist with account queries, cancellations and resetting policies.
- Maintains open communication with internal departments on risks, coverage’s, exposures, service problems and losses

Financial
- Achieve the financial targets including new business, rate, retention, optimal portfolio mix and loss ratio.

Training, Administration and Compliance
- Complete all training, administration and conduct risk requirements by due date.
- Delivering high quality service levels
- Looks for solutions to unique underwriting situations
- Consistently displays initiative and seeks opportunities to innovate
- Understanding of principles of insurance
- Makes recommendations for tailoring coverage and manuscripting policies
- Is familiar with the products / services of key competitors
- Is comfortable with a wide range of negotiation techniques
- Is a clear and concise communicator
- Has demonstrated ability to work well with people and influence decisions
- Desire and ability to cross train in other SME lines of business
- Business Pack underwriting experience

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.



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