Underwriting Assistant

2 days ago

Docklands, Australia Chubb Full time

**Your Role**:
The primary purpose of this role is to assist the Branch Underwriting team and deliver a high-quality client service by supporting ownership of the operational functions of the team allowing them to focus on production and underwriting. This includes (but is not limited to) tasks such as entering data into underwriting and various other systems required to track business, reviewing policy document, handling broker, accounting or policies queries and working with underwriters to review renewal and new business submissions.
- Process Management and Customer Service _
- Act as first point of contact for processing of complex business
- To liaising with operations to resolve queries regarding New Business submissions to ensure these are registered in a timely manner
- To review Name Clearance results to ensure Chubb’s reserving rights are maintained
- To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into Underwriting system, compiling market research and completing raters)
- To liaise with brokers and internal departments for credit control, claims and risk information
- Review of policy documents produced by Operation. Creation of ad hoc documents
- Assisting with the reconciliation of aged finance items
- Ensure underwriting files are complete and fulfil audit requirement and mange transition of policies into the National Underwriting Centre
- To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times
- Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT
- Any other ad hoc duties allocated by the Operations Unit Leader
- Competent in Microsoft Office and Outlook. Excellent general computer literacy
- Effective communication and interpersonal skills both in verbal and written forms
- Strong customer service skills and customer centric attitude
- Strong attention to detail and the desire to deliver and improve quality
- Problem resolution and decision-making skills
- Ability to work in a team environment as well as on own initiative
- Experience working to deadlines/SLA's
- Pro-active involvement with department objectives & service level
- A collegial and constructive approach to working with and supporting colleagues within a team environment
- Well-developed analytical and organizational skills
- Desirable _:

- University bachelor’s degree or equivalent

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme

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