Assistant Store Manager

2 weeks ago

Box Hill, Australia Medibank Full time

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**What’s the story?**

We are looking for a full-time (37.5 hours per week) Assistant Store Manager to join the team in Box Hill.

In this role, you will deliver better health to our customers through our provision of health services, our health system advocacy, and our work in the community. We have been developing new ways of working to adapt to the effects of COVID-19; our commitment is to ensure the safety and security of employees within our retail stores.

**The role**:
As a member of a strong and supportive team that puts our customers first, your role involves reaching sales targets, business development, leading and managing the store and it’s employees, and delivering exceptional customer service. By showing heart and empathy, you will contribute towards Medibank’s growth and deliver our purpose “Better Health for Better Lives”.

**Where you can add value**:

- Supporting the Territory Manager in coaching, leading and developing team member knowledge and capabilities.
- Finding sales opportunities, while building rapport with our community and making sure you are providing solutions to our customers’ needs.
- Engaging and interacting with our members in-person at our store and via our virtual channels.
- Contributing to the continuous improvement of our store culture, that promotes an empowered, result-driven, quality and team focused environment.
- Organising and participating in promotional activities, including corporate activations and marketing campaigns hosted within the community at local shopping centres, community events and open days.

**Your impact**
- You’re a motivated leader and bring 2 or more years’ experience in a similar leadership role where you managed a small team by coaching and sharing knowledge to build success
- You enjoy networking and building relationships and are confident presenting in front of large audiences to a range of levels of seniority
- You are a highly motivated and engaged sales professional who thrives in a ‘sales through service’ culture and take pride in delivering outstanding service and delivery, in a fast-paced retail environment
- Mandarin / Cantonese speaking is essential

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more click here.

**To start small and impact bigger.

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