Operations Manager

Be the go-to for the Sales Team across all operations
- Opportunity to work with the best in Commercial and take your next career step.
- Based on Lonsdale Street in the CBD - stunning new office and facilities.

**About the Company**:
Our client is a leader in the **Commercial Property **sector, having firmly established themselves as a leading presence in the industry. Specialising in the sale, valuation, leasing, and management of commercial property assets, they stand as a trusted partner for clients across various sectors. As the largest privately owned commercial agency, our clients understand that our people are our business. Our core values—collaborative, innovative, accountable, empowering, trustworthy, and client-focused—are not just words; they’re the principles that ensure our clients receive the best service and results.

Operating from key hubs in Melbourne, Sydney, Canberra, Brisbane, and Perth, our national presence is further augmented by strong regional partnerships, enabling us to provide localised expertise across all markets. Additionally, our international reach extends to Asia, expanding our global footprint. Renowned for our iconic Portfolio Investment Auctions, we continue to lead the market by effectively connecting our growing network of active investors and landlords with top-tier commercial investment opportunities across Australia.

**About the Opportunity**:
The Operations Manager oversees agency operations, managing contracts, finances, and data entry, while also coordinating events, ensuring compliance, and facilitating communications with external stakeholders to support operational excellence and sales efforts.

**Key Responsibilities**:

- Manage the Auction Day experience from the presentation to all event coordination to ensure transparency and accuracy of information and updates, bidder registration, bid deposits etc.
- Manage property systems and data security ensuring they are always accurate and up to date.
- Administration of Victorian Compliance such as staff training, licensing, filing of all compliance docs and registrations to ensure that this is always up to date.
- Administer operations to ensure lateral visibility of all tasks and operational performance, consistently implementing meaningful change/improvements.
- Coordinate the event end to end from the venue to suppliers and staff roles ensuring you have streamlined all processes.
- Administer all RTA, contracts, TM1, slideshows and presentations for functionality, accuracy, quality and compliance.
- Administer campaign marketing, marketing guidelines and external account management ensuring all collateral and information is accurate and on brand.
- Administer Trust Accounts, Invoicing, Expenses and all Filling Management ensuring all data is accurate and up to date and filed in the correct system/process.
- Experience in using financial management software such as MYOB.
- Understanding of contract management processes and legal compliance requirements.
- Skills in data management and entry, with attention to accuracy and detail.
- Knowledge of real estate operations, including agency agreements, licensing, and office compliance.
- Strong organisational skills to oversee multiple tasks and meet deadlines.
- Skills in creating and managing presentations, particularly for auction days.
- Knowledge of sales metrics and the ability to manage sales data effectively.
- Ability to lead and conduct operational meetings and coordinate team efforts.

**Why this Company?**
- Work in the heart of Melbourne CBD in our stunning new office, equipped with top-notch facilities.
- Enjoy kitchen work café amenities.
- Our office promotes a healthy working environment with biophilia, standing desks, and collaborative spaces.
- Work with a passionate and proud team of industry professionals.