Receptionist Interior Design

Kickstart your professional career in customer service.
- Great work flexibility, choose the days and time that work best for you.
- Get experience in the interior design space with our luxury stone products.

**About CDK Stone**

CDK Stone has been importing stunning natural stone from Italy, Spain, Turkey, and Brazil for over 35 years. With branches in five states of Australia and two locations in New Zealand, CDK Stone has become the leader in the Australian stone industry. Our focus is on premium projects offering a premium range of marbles, granites, and quartzite to transform kitchens, bathrooms, and outdoor spaces alike. In addition to our range of premium stone, we also provide high-quality tools, equipment, and machinery to the stone industry.

Our success is not only due to our high-end products and service, but also our ability to train, support, and develop people from outside the industry. We are now looking for a Customer Service Consultant to provide service to high-end residential homeowners, Architects and Stonemasons in person, and over the phone.

**Why You Want to Work Here**
- Gain valuable experience in the interior design space. You will work closely with Architects, Interior Designers, Stonemasons, and residential homeowners, allowing you to gain insight into the natural stone industry.
- If you don’t know the difference between quartzite and granite, or don’t know what a Stonemason does, that’s OK. We have a fantastic online training platform called the CDK Academy that will bring you up to speed on all our products and customers. Plus, while our Malaga team is small, they are great at what they do, and keen to mentor someone.
- You’ll have regular check-ins to track your progress and be provided with the opportunity to take your career in a number of directions such as sales, customer service or operations.

**About You**
- Whether you have studied interior design or are a design enthusiast, you have always had an interest in colours, textures and materials. You are hoping to use this interest in your next role.
- You are someone who always demonstrates initiative. When there are no customers out on the shop floor, you might take that spare moment to do some admin tasks, tidy up the store or ensure that your stock has been properly maintained.

**About the Role**

In this role you will work alongside the wider team and provide crucial support by:

- Being the first point of contact for Interior Designers, Architects, and Stonemasons, providing them with outstanding customer service in the showroom or over the phone.
- Learning about the industry, engaging with the likes of architects and homeowners to help them identify a beautiful piece of stone that will eventually become a stunning feature piece in a luxury home.
- Providing support to the Tools & Equipment team by helping Stonemasons find the right tools for their situation.
- Coordinating administrative tasks which may include handling payments or photographing stone slabs.
- Being a key contact for Stonemasons who call in for help with their machinery. You will provide them with service and help schedule a CDK Stone Technician to go out on site to fix their machine.
- Maintaining the showroom by ensuring it’s clean, presentable and amenities are stocked.

**Selection Criteria**

We think our next Receptionist can come from anywhere. All you need is:

- Experience in customer service

**What Next**

If you’ve read this far and thought ‘that’s me’, then we would love to hear from you.