Junior Administrator/customer Service Assistant

4 days ago

Campbellfield, Australia Yin Kwee Trading Pty Ltd Full time

Yin Kwee Trading PL are an established and growing importer and distributor of South-East Asian food & beverages based in Campbellfield. Our mission is to bring the heart of Asian cuisine to Australian households. We supply to a number of specialty grocers around Melbourne and are continually expanding.

We're looking for a junior administrator who is customer service focused, able to work in a young atmosphere and has excellent computer skills. We are seeking for an aspiring individual to fill a full-time role with flexible time arrangements where possible.

Your role will include (but is not limited to) the following:

- General administrative duties
- Invoicing + Issuing Credit notes
- Responding to customer enquiries
- Faciliting with couriers for outward shipments
- Managing and following up on payments
- Data entry and data base maintenance
- Use of Word and Excel (experience necessary)

**Recommended experiences**
- Strong organisational and problem solving skills
- The ability to meet deadlines and thrive in a fast-paced environment
- Ability to work autonomously
- Exceptional communication skills
- Ability to function as part of a small team
- Proficient mathematical skills.
- Basic accounting knowledge (VCE level)
- Willing to learn

Attention to detail, responsible and strong communication skills are needed.

**Salary**: $45,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Annual bonus

Ability to commute/relocate:

- Campbellfield, VIC 3061: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

Work Authorisation:

- Australia (preferred)

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