Retail Customer Service Officer
12 hours ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**Role Details**
**_ Our relief team members will be allocated shifts at multiple Post Offices within a geographical location, a willingness to work at multiple locations with a variety of start and finish times across our operational hours of Monday - Saturday is a requirement of this position_**
- Relief locations include**:Somerton, Epping, Gladstone Park, Thomastown, Tullamarine and Craigieburn** Post Offices**:
- Extensive, supportive training is provided in our Post Office on commencement in the role from Monday - Friday, (5 hour shift daily for initial 8 weeks)
- Part Time Hours rostered after training 20 hours per week, 4 hours per day, 5 days per week, between Monday to Saturday 8:45am - 5:15pm (after training is complete)
- Adult Pay Rate $28.58/Hour increases to $30.55/Hour after 3 months + 12% Superannuation
**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.
**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.
**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Customer Service Representative
11 hours ago
Campbellfield, Australia Razorback 4x4 Full timeWe are looking for a new Customer Service Representative with experience working with customers to come and join our rapidly growing business. Razorback 4x4 runs an online retail store selling interior têxtile protection products (Mainly seat covers) to the 4wd community. We are looking to expand our business and will need your help to do so. An interest...
-
Customer Service
1 week ago
Campbellfield, Australia Hello Hello Plants & Garden Supplies Full timeAre you after a retail sales position with a difference? Our lovely Sales staff are the face of our nursery. They are the first to greet our customers, the ones who help them realise their dream garden and who inspire them to continue gardening! You will be a part of the main driving force of our nursery. Initial duties include manning the registers and...
-
Customer Service
2 days ago
Campbellfield, Australia Englaon Television Full time**Job description** **ENGLAON Television is an innovative and growing business that delivers cutting-edge technology and offers high-quality TV for caravans and motor homes.** **As a result of future growth plans within the business, we are looking for a dedicated, highly organised, and creative individual to join the team as an Administration & Office...
-
Campbellfield, Australia Englaon Television Full time**Job description** **ENGLAON Television is an innovative and growing business that delivers cutting-edge technology and offers high-quality TV for caravans and motor homes.** **As a result of future growth plans within the business, we are looking for a dedicated, highly organised, and creative individual to join the team as an Administration & Office...
-
Campbellfield, Australia Englaon Television Full time**Job description** **ENGLAON Television is an innovative and growing business that delivers cutting-edge technology and offers high-quality TV for caravans and motor homes.** **As a result of future growth plans within the business, we are looking for a dedicated, highly organised, and creative individual to join the team as an Administration & Office...
-
Customer Service Officer
6 days ago
Campbellfield, Australia Plasdene Glass-Pak Full time**A fantastic opportunity within the dynamic world of packaging for an individual with a desire to provide an exceptional customer service and sales experience!** - ** Close knit team with a fun, supportive and collaborative culture**: - ** Highly successful and growing business offering stability**: - ** Great salary**: - ** Not a call centre**: - ** No...
-
Customer Service Coordinator
2 weeks ago
Campbellfield, Australia Capral Full timeNon-customer facing role - Competitive salary + Bonus Scheme + Benefits - On-the-job training - genuine career pathway - Location: either Lynbrook or Campbellfield **Capral Aluminium** - Australia’s largest aluminium manufacturer and distributor - is looking for an **Experienced Customer Service Coordinator** to join our small and supportive team in...
-
Customer Service Coordinator
12 hours ago
Campbellfield, Australia Capral Full timeNon-customer facing role - Competitive salary + Bonus Scheme + Benefits - On-the-job training - genuine career pathway - Location: either Lynbrook or Campbellfield **Capral Aluminium** - Australia’s largest aluminium manufacturer and distributor - is looking for an **Experienced Customer Service Coordinator** to join our small and supportive team in...
-
Customer Sales
11 hours ago
Campbellfield, Australia Capral Full timeCompetitive salary + sales bonus scheme - WFH up to 2 days a week; access up to 2 weeks purchased leave annually - Non-customer facing role - Other benefits - on-site parking, Best Doctors and AIM training **A great opportunity now exists for an experienced Customer Service Coordinator to join our growing team.** **About Capral** Capral is Australia's...
-
Retail Buyer
6 days ago
Campbellfield, Australia Grand Foods Full time**Role Summary** **Key Responsibilities**: - Implementing inventory management strategies to optimize stock levels and meet customer demand. - Creating purchase orders and selecting reliable suppliers, while overseeing the entire procurement process from order placement to product receipt. - Conducting thorough quality assessments of received goods,...
