Grants/assessors/complaints Officer

15 hours ago

Melbourne, Australia Hudson Australia Full time

flexhive is your on-demand talent platform. We are seeking experienced Grants/Assessors/Complaints Officer across several Victorian government agencies. This job will help you learn and gain exposure to various government bodies.

Join our dynamic and dedicated team as a Grants/Assessor/Complaints Officer, where you will have the opportunity to work with prestigious government bodies. We are looking for passionate individuals with the right skills and qualifications to help us administer and manage grant programs effectively and efficiently.

**About the role**:

- Full-time positions across Melbourne
- Salary rate: $40-$58 p/h + Super - upon experience
- Flexible admin temp contracts durations & extension opportunities
- Hybrid environments (on-site and WFH)
- Opportunities to work with various government bodies
- Most jobs are in urban locations and close to public transport
- Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration

**Responsibilities**:

- Building/creating new files for open and closed grant opportunities
- Manage complaints made by individuals or organizations regarding the administration or outcome of a grant program.
- Investigate complaints, attempt to resolve them through mediation, and make recommendations to decision-makers regarding any necessary changes to the grant program.

**Requirements**:

- Experience in project management or grant administration.
- Experience in utilising the following systems: Sharepoint, TRIM, Govenrment Grants Processing system (GovGPS), Qlik Sense, National Approved Provider System (NAPS)
- Strong organizational skills, attention to detail, and excellent communication skills
- Strong problem-solving skills, excellent communication skills, and the ability to remain impartial and objective when investigating complaints are essential.
- Australian Citizenship required.

Join our dynamic team and take advantage of the many benefits that come with being a flexstarter in our talent pool. From access to 50+ retail savings and preferential rates, your possibilities are endless.

Our simple three-step recruitment process includes:

- Application (you are here)
- Work preferences survey
- Online chat interview
- Get shortlisted for this role or discover more job opportunities.

**flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.

flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.

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