Head of Financial Crime Operations

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

***Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**About the Role**

As part of NAB's ongoing commitment to regulatory compliance, a Centre of Excellence is being established to help the Ubank business meet it's AML/CTF and broader financial crime obligations. This includes centralisation of capabilities for Know Your Customer (KYC) - Customer Onboarding, KYC Refresh, Enhanced Customer Due Diligence, Transaction Monitoring and Fraud Prevention.

As the Head of Financial Crime Operations, you will be responsible for leading a team focussed on supporting the business to understand and meet all financial crime policy, standards and processes. This role will see you play a key part in the success of delivering the strategic ambition for Financial Crime Operations for UBank and lead your team to success.

**What you'll be doing**
- Support the UBank Leadership Team and businesses to:

- Meet the operationalisation of the financial crime program, standards and processes to manage the associated risks and obligations
- Establish a strong Financial Crime capability that is customer centric with in a digital bank
- Be a centre of operational excellence for relation to Financial Crime Management
- Identify and design process and control improvements to sustainably manage Financial Crime Operations
- Delivering the program for the financial for Ubank
- Leadership across multiple financial crime operations teams
- Management of operational queues within SLA’s and reporting through to KRI’s
- Working with the Ubank Financial Crime Management team to align business out comes with the wider business.
- Continuous implement and business enhancement of the business risk environment
- Implementation of the financial crime operations program
- Reporting of key deliverables and issues identified to key stakeholders

**What you'll bring**
- 5 years of leadership experience across financial crime programs or operations teams at an executive level
- 15 years people leadership experience in an operational environment
- Experience in Banking and Financial services in a digital bank
- Demonstrated experience working in a similar senior leadership role in Financial Crime
- Exceptional people leadership experience
- Demonstrated capability to engage and communicate with influence
- Practical approach to solving issues with strong commercial acumen
- Strong product and process knowledge coupled with solid project management skills
- Business, finance, project or general management tertiary qualification preferred
- A growth mindsetsomeone who is willing to see what’s always been done (whether that’s at UBank or the industry) and find ways to significantly improve it
- AFMA, ACAMS or Financial Crime relevant qualifications will be highly regarded

**Make a **difference through your work**

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone.
**At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.
- Please note unsolicited CVs from agencies will not be accepted._