Case Manager/mentor/coach

**Disability mentor/coach/Case Manager (School Leavers Employment Supports)**

**Company Information**

Elevate You Australia (EYA) is a small, personable, 1:1 School Leavers Employment Support Business. EYA are NDIS registered with three different locations across Melbourne. EYA actively services young adults and adults with disabilities and assists them to reach their future independent and employable life goals. EYA connects people to meaningful employment, manages traineeships and apprenticeships, and partners with barriered people to create training and employment opportunities.

EYA is driven by a desire to make a real difference and our staff are rewarded every day by the life-changing outcomes we create for our participants.

This role will suit a person that enjoys mentoring, knowing how to listen, and how to motivate, and guide people through transitional periods in their life. We are an inclusive workplace supporting participants from all walks of life and backgrounds. Our participants are referred to us directly from their SDS, Support Coordinators, Youth Justice system, Local Area Coordinators and word of mouth.

**Job description**

We are seeking a full-time, highly motivated, and compassionate Disability Case Manager/mentor/coach to provide support to individuals with National Disability Insurance Scheme (NDIS) School Leaver Employment Supports (SLES) or Finding and keeping a job funding. As a SLES Case manager, you will be responsible for developing and implementing individualised support plans for participants, transitioning from high school to future adult independent life. There is a strong focus on coordinating and monitoring their progress, and ensuring they achieve their employment and vocational goals.

Location - Dandenong.

**Main duties and responsibilities**

Core objectives and responsibilities include:

- Mentoring clients to encourage a level of competence and independence with their employment and training goals.
- Conduct initial assessments to determine participant's needs, abilities, and goals.
- Develop and implement individualised support plans that are tailored to each participant's specific needs and goals.
- Work collaboratively with participants, their families, support workers, and other stakeholders to ensure effective delivery of services.
- Provide ongoing guidance and coaching to participants and their families throughout the SLES program.
- Identify and address any barriers to employment or independent living and develop strategies to overcome these barriers.
- Maintain and monitor accurate and up-to-date records of participant progress and any relevant documentation required by the NDIS.
- Ensure compliance with NDIS guidelines and requirements, involving report completion and submission where required for funding purposes.
- Assisting with group activities or excursions - generating, facilitating, and adapting the activity.
- Liaise with various stakeholders to raise awareness and advocate for the participants needs
- Engagement and referral to beneficial services which will enhance the participants life and goals.
- Develop training and mentoring sessions to develop soft skills such as financial knowledge, independent living skills, employment nuances and social etiquettes etc.

**About You/Requirements**:

- Bachelor's degree in a relevant field, such as Community Services, psychology, an Allied Health/Teaching related field, social work, or disability studies is preferred. A minimum of Certificate IV in Mental Health, Disability, Health, or Case Management will also be considered.
- A minimum of 2-3 years of experience in disability support services or case management, with experience working with NDIS participants preferred. Experience in SLES highly favoured.
- Experience and proven knowledge of working with diverse cultures and communities, including Deaf, Autism, and indigenous.
- You must hold a current driver's license, working with children check and NDIS workers screening check.
- Excellent communication skills, with the ability to develop rapport and build relationships with participants, families, and other stakeholders.
- Ability to develop and implement individualised support plans that are tailored to each participant's needs and goals.
- Strong organisational skills, with the ability to manage multiple priorities and competing demands.
- Proficiency in Microsoft Office and database management software.

**Culture and Benefits**:
We are a participant focused service and distinguish ourselves by offering family-friendly working hours as well as a supportive and flexible working environment.

Our customers tell us they value Elevate You Australia because we listen, we care, and we deliver.
- Do you have a current Working With Children (WWC) Check?
- Do you have a current NDIS Worker Screening Check?
- Do you have a current Australian driver's licence?
- Do you have full Australian Residency?

Pay: From $72,000.00 per year

Supplementary Pay:

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