Centre Service Officer

5 days ago

Melbourne, Australia Australian Red Cross Lifeblood Full time

Permanent, Part-time opportunity - 54 hours per fortnight

Varied shifts across a rotating roster - Monday to Sunday

Located at Melbourne Donor Centre, VIC

This is your opportunity to find a life-giving purpose

**As an organisation our purpose is simple**: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to contribute to this life-giving purpose and grow your career. We’re committed to ensuring you have the ability to innovate, learn new skills, and embrace new challenges - all while making a difference in the lives of countless others.

Lifeblood has an inspiring opportunity for you

Our Melbourne Donor Centre is seeking a Centre Service Officer with a genuine passion to deliver an exceptional service to our donors. Working collaboratively in a team, a day in the Centre could see you:
Warmly greet and welcome our donors

Provide donors with clear instructions as to the completion of paperwork

Prepare food and beverages for donors and replenish the self-service buffet bar

Monitor donors post-donation and assist them in rebooking for their next donation

Our flexible self-paced paid training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:
Occasionally lift between 9-22.7kgs

Frequent sitting, bending and reaching to restock supplies in the kitchen

Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday

This role is a permanent, part-time opportunity - at 54 hours per fortnight - based out of our Melbourne Donor Centre in Melbourne CBD, VIC. This role will include 9 shifts per fortnight, with shifts being 6 hours in length. Due to the life-giving work we do, your flexibility and availability to work varied shifts on a fortnightly rotating roster from Mondays to Sundays are appreciated.

Thrive in a diverse culture that cares for your wellbeing

At Lifeblood, we welcome different perspectives and backgrounds and we’re proud to foster an environment where people can come together to achieve their very best. That’s why we don’t believe in one-size-fits-all - especially when it comes to your wellbeing. Every employee is unique and we’ve developed a range of initiatives to look after the varying needs of all our people. As part of the Lifeblood team you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If selected, you’ll be required to complete a number of background checks — don’t worry, we’ll help you through this process.

Our facilities are Covid-19 safe places

Click here to learn how we're protecting donors, volunteers, patients and our people.

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Lifeblood employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements, or have the appropriate medical exemption information available.

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