Cas Successfactors Consultant, Sovereign Cloud

**We help the world run better**

**What you'll do**

You will also provide support for pre-sales/sales, participate in solutioning for new SF opportunities, providing a quality assurance function for partner lead delivery, leading & promoting continuous improvement initiatives across customer accounts, being the integration point between CAS and the other SAP LOB’s on SF topics, assisting with the transition of new customers to CAS Sovereign Cloud Support, ensuring half yearly releases (+support packs/upgrades) are planned and executed successfully with the delivery teams and assisting with the expansion of the SF footprint on current CAS customers. You will also need to provide hands on support on incidents/requests and problems as needed.

This role requires the flexibility to work as part of a shift rotation or out of hours to support incidents, upgrades/patching, deployments and other support activities, as needed.

**What you bring**
- A Certified SuccessFactors specialist (in 1 or more modules) with 8+ years of experience in implementing and/or supporting the SF Product Suite (or elements of) and SAP HCM.
- Implementation, Sales and Pre-Sales experience is desirable
- Strong knowledge on SAP Cloud portfolio and offerings with experience in global delivery execution
- Ability and readiness to work in an environment that require high degrees of cross-organizational interaction and collaboration (both internally and externally)
- Demonstrated delivery experience working with 3rd party partner organizations
- Experienced in working withing international teams across cultures and geographies
- Promotes a culture of trust, feedback, transparency, and values diversity, high integrity, and ethical behavior
- Strong methodological, problem-solving and conceptual skills paired with analytical thinking
- Organizational talent and team player with the ability to extend trusted relationships with additional key stakeholders on top of a well-established internal and external network
- Business knowledge of the SaaS and IaaS markets, including a deep understanding of SAPs Cloud portfolio and offerings, along with market insights and competitive knowledge
- Fluent in English spoken and written
- Result-driven, persistence, self-motivation, and willingness to work under pressure
- Ability to communicate with Customer Stakeholders (with high attention to detail)
- ITIL certification or demonstrated experience working within an ITIL framework

**Meet your team**

SAP decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Services and regulated industries. The business unit SAP Sovereign Cloud Delivery & Operations is within the Board area Product Engineering closely collaborating with across all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables to the target market.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 365227 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |