Customer Sales Specialist

2 weeks ago


Alexandria, Australia Carma Full time

We’re looking for confident Sales Specialists to join the Customer Hub at Carma HQ in Alexandria As the voice of Carma you will be the first point of contact for all inbound leads and sales enquiriesensuring both sales and customer satisfaction goals are exceeded

Why Join Carma?
- Competitive pay rates + monthly bonuses
- Amazing office space with great culture in Alexandria
- Career progression opportunities - progress your career with us as we grow
- Free onsite parking

What your day might look like;
- Exceed KPIs (including sales, NPS, finance uptake, number of calls etc.)
- Grow your car product knowledge, we will make sure you keep up with car brands, models and features to help guide customers' buying decisions and match them to their next set of wheels
- Anticipate potential customer issues, troubleshoot and offer solutions to ensure fast turnaround times and an amazing buying experience for every customer
- Be a true team player - take accountability, follow up and close the loop on every interaction

About You;
- Previous sales experience, ideally within a contact centre/ call centre environment
- A love of cars... or eager to learn
- Experience exceeding set KPIs or targets
- Excellent communication skills, verbal and written
- Tech savvy, and comfortable learning new systems, experience with CRM system would be advantageous
- Available full time, with flexibility to work shifts outside of normal business hours
- We're based in Alexandria, Sydney - so you'll need to be comfortable with this commute to the office

**Job Types**: Full-time, Part-time

**Salary**: $65,000.00 - $130,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus
- Commission
- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: One location



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