
Account Manager, Anz
7 days ago
Absolute empowers enterprises, governments, agencies, educational institutions, and more to stay resilient in the face of growing and ever-changing cyber threats. Founded in 1993 as a platform to 'track-manage-trace' computers for the education sector, we have evolved into the only provider of truly intelligent, self-healing security solutions.
**The Opportunity**:
Absolute Software are currently looking for a full-time Account Manager, ANZ for their Brisbane office.** **Working as part of Absolute’s award-winning Sales team, the Account Manager, ANZ will be primarily responsible for developing and converting sales opportunities into sales of our products and IT solutions.
The position will be a combination of pre-sales, post-sales, order management, SFDC super user, and business development. They are also expected to maintain job, product, systems, and tools knowledge. Proven experience in sales required; experience as an inside or outside sales representative will be considered a plus.
**Key Responsibilities**:
Pre-sales:
- New account creations
- Prospecting NNLs
- Assist with special pricing requests
- Calculate buyback and co-term requests
- Manage and execute internal help desk queue
- Build sales pipeline and manage lead generation process
- Handle smaller deals from pipeline to close
Post-sales:
- Provide daily support to the sales team on various sales administrative tasks
- Salesforce account maintenance as required, including updates and accurate contact/account data
- Engagement with Finance, Order Management, Business Applications, and Global Support
- Customer upsells and expansion
- Investigate order related issues
- Ensure internal data entry compliance standards are met
- Ensure proper order assignment while maintaining SLA standards
- Manage License Compliance internal communications
- Establish and maintain relationships with OEM Account Executives and ISR’s
- Protect the security and privacy of Absolute and its customers
Participate in department initiatives and develop related knowledge:
- Attend training sessions offered; grow knowledge of Absolute products/services and internal systems and tools, including CRM
- Stay current in Marketing collateral and related product / service positioning
- Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on new business, renewals and development
**Experience and Qualifications Required**:
- Two (2) years of sales experience, required
- Two (2) years of experience with Salesforce and NetSuite required
- Experience in MS Excel, PowerPoint
- Excellent customer-engagement and relationship-building skills
- Excellent verbal and written communication skills
- Ability to work in a team-based environment
- Ability to work independently
- Ability to travel for sales meetings and training
- Flexibility in work availability for extended hours at the end of the quarter, as well as working schedule of our customers
- _
- The base pay range for this position is from AUD _**_$70,000 - $80,000_**_ annually plus commission opportunity; the base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity._
**Why Work For Us**:
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.
- We’re in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.or visit our
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