Office Administrator/receptionist

2 days ago

Spring Hill, Australia Neurodiverse Playhouse Full time

**Office Administrator/Receptionist**

**Neurodiverse Playhouse | Brisbane**
**Hours**: 9:00am - 2:00pm | 3 Days Per Week
**Location**: Spring Hill

**About Us**
Neurodiverse Playhouse is a vibrant, family-centred allied health playhouse dedicated to supporting neurodivergent children through play-based, neuroaffirming therapy. We work with children with Autism, ADHD, sensory processing challenges, and developmental delays across Brisbane and Melbourne. As we expand, we’re seeking a confident and compassionate Administrator & Sales Support team member to be the welcoming face and organised backbone of our Brisbane clinic.

**About the Role**
You’ll be the first point of contact for families, helping them feel supported from the very beginning of their journey with us. This position balances frontline client support with behind-the-scenes admin and billing processes.

**Key Responsibilities**:
*Host and manage **discovery calls and Zooms**, warmly guiding families through our services
*Ensure all **sign-ups and service agreements** are completed accurately and on time

*Manage **invoicing, payments, and billing** - including **NDIS** and **private health insurance** claims
*Schedule appointments and maintain up-to-date clinician calendars
*Assist with **social media content**, basic marketing tasks, and event coordination
*Support the Director with **advocacy projects**, research, and communications and advocacy tasks

**What We’re Looking For**:
Strong **administration experience** within an **NDIS or allied health setting**
Understanding of **NDIS service delivery**, **plan vs. self-managed funding**, and **private health billing**
Tech-savvy with experience in CRMs, invoicing platforms (e.g. Xero, Halaxy, or similar)
Friendly, empathetic communication style with excellent attention to detail
Interest in **neurodiversity**, family-centred care, and inclusive practice
Comfortable with social media and content creation (Canva or Meta experience a plus)

**Why Join Us?**
Work in a values-driven team that champions inclusion and connection
Start in our Banyo clinic, then move to our beautiful new **Spring Hill** space
Enjoy a family-friendly **school hours** schedule: 9am-2pm, 3 days/week
Make a real difference in the lives of neurodivergent children and their families

**How to Apply**:
Please send your **CV** and a brief **cover letter** outlining your relevant experience and why you’re excited to join our team.

**Job Type**: Part-time

Pay: $30.00 - $35.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

Work Authorisation:

- Australia (preferred)

Work Location: In person

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