Receptionist

2 weeks ago

Artarmon, Australia North Shore Veterinary Hospital Full time

North Shore Veterinary Hospital and Veterinary Specialist & Emergency Centre is a general practice and Specialist Referral Veterinary Hospital which has a 24 hour emergency service 365 days per year. It is one of the busiest Veterinary Hospitals in Sydney, located in Artarmon and walking distance from St Leonards or Artarmon Stations.

**Due to Staff Movement within the Hospital we are searching for a talented Full-Time Customer Service/Receptionist.**

This new member of staff will know the importance that a functioning cohesive front of house team play in a successful Veterinary Practice and would suit someone with a Customer Service/Reception/Admin career working where the action is.

Our bonus? - Caring for our clients beautiful 4 legged family members.

**Essential Criteria**:

- Passionate and committed to caring for our patients and clients.
- Proven experience in a strong customer service role.
- Exceptional customer service and communication skills.
- Possess an excellent work ethic, is reliable and has a stable work history.
- High emotional intelligence.
- Excellent written and spoken English.
- Motivated with high energy level.
- Intermediate to advance level of computer skills in Word and Excel.
- Strong ability to multitask under sometimes stressful conditions.
- Able to work in a team environment and take direction.
- Ability to keep calm under pressure.

**Duties Include but are not limited to**:

- Greeting and managing clients and patients.
- Answering extremely busy phone lines.
- Scheduling appointments for multiple veterinarians.
- Client and patient data management.
- Bank reconciliations.
- Processing pet insurance claims.
- Providing administrative support to veterinarians and management.
- Cleaning of Reception areas.
- Helping clients with OTC products.
- Stock deliveries and unpacking.

**What we Offer**
- An interesting, rewarding and varied role in a dynamic environment
- Access to a great support network within the VetPartners community
- Employee Assistance program
- A working environment based on trust, respect, harmony, professionalism at all times and the ability to support and nurture one another as a team

Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the hospital.

**#NSVH

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