Retail Sales Assistant Gro Urban Oasis Hornsby

2 days ago

Hornsby, Australia Gro Urban Oasis Full time

**Retail Sales Assistant | Gro Urban Oasis | Hornsby** **..."A little branch of Eden"...** **Position Overview**:We are seeking a dynamic and customer-focused Retail Sales Assistant to join our team. In this role, you will play a crucial part in providing excellent customer service, assisting shoppers, and contributing to the overall success of our retail operations. **Responsibilities**: - Greet customers warmly and assist them in finding products based on their needs and preferences. - Provide product information, features, and benefits to customers, helping them make informed purchase decisions. - Maintain a clean and organized store environment, including merchandise displays and shelves. - Handle cash transactions, operate the cash register accurately, and process payments following established procedures. - Assist with inventory management, including receiving, stocking, and replenishing merchandise. - Collaborate with team members to ensure smooth store operations and contribute to a positive work environment. - Offer assistance in handling customer inquiries, concerns, and returns in a professional and friendly manner. - Monitor and manage the fitting rooms to enhance the shopping experience. - Upsell and cross-sell products to customers, maximizing sales opportunities. - Stay updated on product knowledge and new arrivals to provide up-to-date information to customers. - Participate in store meetings and training sessions as required. - Adhere to company policies, procedures, and safety guidelines at all times. **Qualifications**: - Proven experience in retail sales, customer service, or a related field is beneficial. - Strong communication skills with the ability to engage and interact with customers. - Positive attitude, team-oriented, and eager to assist customers and colleagues. - Basic math skills for processing transactions and providing accurate change. - Ability to multitask and work in a fast-paced retail environment. - Flexible availability, including weekends and holidays. **Benefits**: - Competitive hourly wage. - Employee discounts on products. - Opportunities for growth and advancement within the company. - Training and development to enhance your retail and customer service skills. **Job Type**: Casual Pay: $25.00 - $34.00 per hour **Benefits**: - Employee discount Schedule: - Day shift - Rotating roster - Weekend availability Supplementary Pay: - Penalty rates **Experience**: - Point of Sale (POS) software: 1 year (required) - Working towards sales targets and KPIs: 1 year (required) - Customer service: 1 year (required) Work Authorisation: - Australia (required) Work Location: In person

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