IT Support Technician

10 hours ago

Preston, Australia swazzy Full time

**Position**: IT Support Technician
**Type**: Full-Time
**Location**: Onsite

**About Us**:
Swazzy is a leading Managed Service Provider (MSP) dedicated to delivering comprehensive IT solutions and exceptional customer service. We support a diverse range of clients, ensuring their IT infrastructure is robust, secure, and efficient. As we continue to grow, we are seeking a skilled IT Support Technician to join our dynamic team.

**Key Responsibilities**:

- **Technical Support**:

- Provide first-line technical support to clients, addressing hardware, software, and network-related issues.
- Respond to service requests and troubleshoot technical problems both remotely and onsite.
- Install, configure, and maintain computer systems, software, printers, and other peripheral devices.
- **Network Administration**:

- Assist in the setup and maintenance of local area networks (LANs), wide area networks (WANs), and internet systems.
- Monitor network performance to ensure system availability and reliability.
- Implement security measures to protect client data, software, and hardware.
- **System Maintenance**:

- Perform routine maintenance and updates on IT systems to ensure optimal performance.
- Maintain an inventory of all IT equipment, software, and licenses.
- Create and manage user accounts, permissions, and passwords for client systems.
- **Training and Support**:

- Provide technical support and training to end-users on various software and hardware systems.
- Develop and maintain user guides and documentation for clients.
- **Problem Resolution**:

- Identify and resolve technical issues through diagnostic techniques and pertinent questions.
- Escalate unresolved issues to higher-level IT staff or external vendors as needed.
- **Collaboration**:

- Work closely with the Swazzy IT team to implement and support IT initiatives and projects.
- Collaborate with client IT departments to understand their needs and provide appropriate solutions.

**Qualifications**:

- Associate or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Support Technician or similar role.
- Strong knowledge of computer systems, mobile devices, and other tech products.
- Experience with network and server management.
- Familiarity with various operating systems (Windows, Mac OS, Linux) and office software.
- Excellent problem-solving and communication skills.
- Ability to multitask and manage time effectively.
- Professional certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

**Work Schedule**:

- Full-time position
- Availability to work occasional evenings or weekends for maintenance and support tasks.

Pay: From $53,460.65 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- On call

Supplementary Pay:

- Annual bonus
- Bonus
- Christmas bonus
- Commission
- Performance bonus

Ability to commute/relocate:

- Templestowe, VIC 3106: Reliably commute or planning to relocate before starting work (preferred)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (required)

Work Location: Hybrid remote in Preston VIC 3072

  • Dental Technician

    4 days ago

    Preston, Australia Your Community Health Full time

    **Introduction**: At YourCH, we provide a wide range of services, including medical, dental, allied health, COVID response, social support, Aboriginal Health, and Trans and Gender Diverse healthcare. Our purpose-driven approach focuses on community development and addressing health inequalities. **Description**: About the Dental Technician role Join our...

  • Tyre Technician

    2 days ago

    Preston, Victoria, Australia JAX Tyres & Auto Full time $60,000 - $90,000 per year

    About the RoleJAX Tyres & AutoPreston are seeking a skilled and motivated Tyre Technicians and Wheel Aligners to join our growing team.As a key member of our store, you will play a vital working with premium tyre brands across a wide variety of vehicles, expertly fitting, balancing, repairing tyres and completing wheel alignments, ensuring our customers...

  • Technician Onsite and Workshop

    10 hours ago

    Preston, Australia Vortek Full time

    We are seeking an enthusiastic full-time field service technician to perform repairs and preventative maintenance on a wide range of commercial cleaning equipment (both engine and battery powered). This position would suit a mechanic, fitter, electrician, or someone who understands the workings of mechanical equipment. We know that you might not have...

  • Salesperson and Phone Repair Technician Experience Wanted

    5 hours ago

    Preston, Victoria, Australia Myfone Repairs Full time $60,000 - $90,000 per year

    **Are you tech-savvy or passionate about technology?Join Victoria's #1 Phone Repair Team as a Salesperson or Technician**Are you a sales pro with a knack for phone repair?We're looking for a Salesperson and a Phone Repair Technician to join our team. Experience is preferred, and positions are available in East and West Melbourne.**About Us:**We're Victoria's...

  • Multisite Roaming Technician

    1 week ago

    Preston, Australia Timezone Full time

    Who is Timezone? Timezone is a fun-filled entertainment destination where guests come for the excitement and our team stay for the FUN. Timezone is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Zone Bowling. Across Australia & NZ we have more than 90...

  • IT Support Technician

    1 week ago

    Preston, Australia Microcel Full time

    **Position Details** - **Location**:Preston Primary School (Preston, Melbourne, Victoria) - **Weekly Hours**:8.00 hours - **Hire Type**:Sub-Contractor The hourly rate offered for this Sub-Contractor position is up to **$50.00** (ex GST) dependant on experience. - Windows Server Technologies - Service and management of Windows and Apple devices - Network...

  • Service Technician

    2 weeks ago

    Preston, Australia BOC Limited Australia Full time

    BOC Limited Australia **Service Technician** Preston (VIC), Australia | req9489 **What you will enjoy doing** - In this role you will provide mechanical maintenance of equipment on customer and BOC sites with a focus on medical, industrial, food, scientific and hospitality industries - Participate in the installation and removal of equipment is required...

  • Dermal and Laser Technician Northland

    2 weeks ago

    Preston, Australia Australian Skin Clinics Full time

    **A bit about us** Australian Skin Clinics is a rapidly growing publicly listed company - on the verge of domination! We have built an incredible brand and reputation in the aesthetics industry, simply by doing what we do best - delivering incredible service and lasting results for our clients. If you’re all about skin, laser and all things aesthetics -...

  • Dermal and Laser Technician Northland

    6 days ago

    Preston, Australia Australian Skin Clinics Full time

    **A bit about us** Australian Skin Clinics is a rapidly growing publicly listed company - on the verge of domination! We have built an incredible brand and reputation in the aesthetics industry, simply by doing what we do best - delivering incredible service and lasting results for our clients. If you’re all about skin, laser and all things aesthetics -...

  • Technical Sales

    59 minutes ago

    Preston, Victoria, Australia Tajima Australia Full time $60,000 - $80,000 per year

    Service Technician-Apparel Printing IndustryWe are seeking a motivated and skilled Service/ Sales Technician to join our team. This is a Full-Time position in our Melbourne office, with regular travel throughout Victoria and occasional interstate trips.In this role , you will be responsible for technical support, equipment installations, and sales across the...