Laboratory Services Manager, Executive Level 1

**Job no**: 512645

**Employment type**: Ongoing

**Location**: Sydney, Melbourne

**Categories**: Executive Level 1, Science, Engineering, Technical

**About the department**:
The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive economy. Our work builds on Australia’s existing strengths, supports businesses to grow, and drives new opportunities for long-term productivity growth and prosperity. The success of the department helps Australia recover from the economic consequences of COVID‑19 and adapt to its ongoing effects. Through our work, we support the government’s economic recovery plan and help to deliver a better future for all Australians.

**About the team**:
The National Measurement Institute (NMI), a division within the Department of Industry, Science and Resources, is Australia's peak measurement body responsible for biological, chemical, legal, physical and trade measurement. Our vision is to provide measurement policy, science and regulation that underpins the economy and wellbeing of Australia.

We value the different skills, knowledge and perspectives our employees bring. We’re committed to giving everyone an equal opportunity to participate, contribute and progress. Our values and behaviours centre around being Adaptable, Innovative, Accountable, Strategic, Inclusive and Influential.

The Analytical Services Branch (ASB) has laboratories in two sites - North Ryde and Port Melbourne. We are responsible for conducting chemical and biological measurement on a wide range of samples (including water, soil, food and pharmaceuticals). Performing a diverse range of tests (including elements, nutrients, organic contaminants and microbiological parameters). We provide analytical solutions and technical expertise for a large set of private sector and government clients across the environmental, food and health sectors, enabling them to meet their business, research and regulatory compliance needs.

The Laboratory Services (LS) team within ASB is a team of approximately 15 staff across two sites - North Ryde and Port Melbourne. This position reports to the Laboratory Services Manager - EL2. The primary responsibility of LS is providing operational, technical and administrative support to the daily activities of the Analytical Services Branch, by receiving and processing incoming samples, liaising with stakeholders and ensuring sample processing is followed correctly from receipt to disposal.

**The opportunity**

To be part of one of Australia’s premier science agencies working strategically, collaboratively and practically in the interests of Australia.

**What’s in it for you?**

A great career step into the APS and broader science community including significant opportunity for personal development and networking across industry, government and academia.
- Solid experience in management and innovation of laboratory operations - in particular lab logistics and administration such as; receipt of samples/sample handling, registration, reporting and invoicing to clients.
- Demonstrated ability to provide leadership in implementing and promoting innovation and continuous improvement and strategic input into work programs.
- Identify and lead innovative solutions and communicate the implications of decisions and actions to key stakeholders.
- Demonstrated accountability for successful development and mentoring of employees.
- Commitment to achieving organisational goals while promoting a culture of physical and psychological safety, quality and overall wellbeing.
- A work approach and behaviours aligned to NMI’s values of inclusive, innovative, accountable, adaptable, influential and strategic.
- Strong chemistry and/or microbiology knowledge. (Highly desirable)

**What you will do**:
This full time position is based at NMI North Ryde or Port Melbourne. In this role you will report to the Branch Laboratory Services Manager (EL2) and provide high level and practical leadership in relation to laboratory services; including (but not limited to):

- Assist in ensuring essential business and operational outcomes are achieved for the site operations and branch. In a very practical and immediate work area sense; freight management, the supply of sample containers, sample storage, sample preparation, administrative service delivery processes such as reporting and invoicing, ensuring Quality and Safety requirements are met.
- Work with the Branch Laboratory Services Manager to actively contribute to building optimal, holistic, branch logistic and administrative work management processes and ensure successful service delivery outcomes.
- Engage constructively across the branch and with external stakeholders in alignment to the broader lab services strategies and processes.
- Locally lead a team of approximately 6 staff and assist in the leadership of a cross location team of approximately 12 staff, ensuring the wellb