Automation & Optimisation Manager Auburn

**Responsible for the day to day operational functions of our first large scale automated Customer Fulfilment Centre.**
- **Lead a team of 4 technical specialists**
- **Experience in process engineering and/or continuous improvement essential
As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

This role will sit within our eCom Customer Fulfilment and Operations team and will be responsible for analysing complex data whilst liaising with internal and external technical stakeholders in the ongoing optimisation and enhancement of the processing equipment, control systems and system functionality. Developing and documenting complex work instructions, SOPs, and processes.

**What you’ll do
- Leading day to day problem solving and root cause analysis, to maximise automated site up-time and performance
- Identifying opportunities for automation and system improvements to reduce down time
- Lead & coach teams to ensure quality control across all operational areas meet set expectations
- Collaborate with internal and external teams to improve automation, systems, data, processes and controls that enable performance and continuous improvement
- Identify and collaborate with teams to implement continuous improvement initiatives and operational practices. Develop and implement BCP processes that ensure up-time and throughput issues are rapidly responded to and resolved in a 24 hour operation

**What you’ll bring
- You’ll be a passionate leader with exceptional relationship and team building capabilities, who can drive a Team & Customer 1st culture.
- Knowledge of Six Sigma or lean processing principles ideally Green Belt (or Black Belt) Certified
- Previous experience in Inventory & Systems and/or retail/FMCG in an automated operation
- Proven performance in the use of data insights to develop new strategies Results oriented and highly organised with the ability to deliver in high pressure environments

**What you’ll experience:
- An attractive remuneration package
- Team discounts across our range of Woolworths Group brands
- A global business with endless career possibilities
- A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app. Opportunity to Salary Sacrifice

**Endless possibilities with Woolworths Group
**We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.