Ict Support Technician

1 day ago

Kwinana Beach, Australia Atlas Fuel Australia Pty Ltd Full time

**Atlas Fuels - Kwinana Beach, WA 6167**
**Salary**:$75,000-$85,000** + super | **Full-time (38 hrs/week)**

**About Atlas Fuels**
Atlas Fuels keeps WA’s industries moving. We’re expanding our tech capability and need a hands-on **ICT Support Technician** who can keep our people productive, our systems humming, and our network secure.

**Role Snapshot**

**What you’ll do**
- **Scope & solve**: assess hardware/software needs and recommend practical fixes or upgrades.
- **User support**: triage and resolve tickets for PCs, mobiles, apps and connectivity—remotely and on-site.
- **Optimise usage**: create quick guides and tips so staff get the most from our tools and systems.
- **Network upkeep**: assist with implementing and maintaining switches, Wi-Fi, VPNs, backups and basic security controls.
- **Web care**: help maintain and update company website content in line with branding and security standards.
- **Peripherals & repairs**: troubleshoot and replace printers, scanners, terminals, docks and other accessories.
- **Service desk coverage**: at times, provide support in a call-centre style environment with clear SLAs.

**What you’ll bring**
- 2-4+ years in IT support (L1/L2) across Windows environments; basic Linux/macOS exposure a plus.
- Knowledge of AD/Azure AD, O365, endpoint management, basic networking (TCP/IP, DNS, DHCP) and backup tools.
- Experience in patching, and supporting common business apps.
- Clear communicator with a customer-first mindset; able to translate tech into plain English.
- Relevant certifications (e.g., CompTIA A+/Network+, MS-900, AZ-104) or equivalent experience.

**Nice to have**
- Experience with logistics systems.
- Basic scripting (PowerShell/Python).
- Content updates on WordPress or similar CMS.

**Why join Atlas Fuels?**
- Visible impact in a growing, essential services business.
- Supportive team, real ownership, and room to develop your career.
- Competitive pay, tools of trade, and safety-first culture.

**How to apply**
Send your CV and a short cover letter through the platform.
- Atlas Fuels is an equal opportunity employer. Applicants must have the right to work in Australia._

**Job Types**: Full-time, Contract
Contract length: 48 months

Pay: $75,000.00 - $85,000.00 per year

Work Location: In person

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