Casual Funeral Assistant

**PRIMARY OBJECTIVE**

The Funeral Assistant provides professional support services to the client families, guests and general public attendees to funerals conducted by H.Parsons and associated companies (Rankins, Wollongong City and Stan Crapp Funerals) according to the documented policies and procedures of H.Parsons.

**SPECIFIC ACCOUNTABILITIES**

The key accountabilities of the Funeral Assistant relate to the management of:
Participation in team meetings with Principal, Partners and Professional staff in planning business matters

Provision of reports as required by Principal, Partners and Professional staff to demonstrate performance in.

Supervision of viewings

Transferring of deceased

Body preparation

Casketing of deceased persons

Supervision of funerals and staff

Coordination of work

Vehicle Maintenance

General cleaning duties

Staffing issues

Client status

**Specific Duties and Responsibilities**:
Manual tasks Supervision of viewings, transferring deceased persons, body preparation, casketing of deceased persons, supervision of funerals and staff, co-ordination of work - transfers, funerals, etc., general cleaning duties, vehicle cleaning and maintenance, trimming of coffins

Information Handling Arranging funerals, pre-arranging funerals, administrative functions including arranging and planning funerals, organizing clergy, doctors, organists, cemeteries, crematoriums, etc.

Ensure efficient distribution of files and records Maintain security of filing system. Identify information sources inside and outside the organization

Communication Receive and process a request for information. Identify information sources. Compose reports/correspondence

On occasion, assist with the cremation duties at Mountain View Crematoria

Enterprise Provide information on current service provision. Resource allocation within area of responsibility. Identify trends in client requirements

Organisational Manage diary. Assist with appointment preparation and follow up for others. Organise business itinerary

Team Plan work for the team. Allocate tasks to members of the team. Provide training for team members

Effective Management of the following duties

Telephones

Time Management

Client Liaison

Time Costing

Maintenance of Motor Vehicle

Managing Workflow

Managing Productivity

Managing Specific duties and responsibilities as listed.

Information Technology Utilise Software and Hardware, including office and business equipment.

Marketing & Promotion Assist in planning only the task is managed by the Principals of H.Parsons Funeral Directors. Suggested planning meeting monthly.

Manage Office Procedures Update and monitor Funeral procedures and documenting of same.

**VALUES AND BEHAVIOURS**

As a business, we pride ourselves on the way we serve the community and each other. Our values guide us in making sure the wellbeing of our business is our priority, so that we can do our best by each other and by our customers. As your role within the Company includes operating as part of a team, you are expected to work as a team member, show appropriate behaviours and respect to all our employees and work with a spirit of co-operation.

Reputation - _pride in our service and history_

Cohesive - _together we care_

Honest - _we do what is right_

Fun -_we enjoy what we d_o_

**Job Type**: Casual

**Salary**: $28.15 per hour

Schedule:

- 8 hour shift
- Shift work

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Wollongong, NSW 2500: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)