Ft Relief Security Officer

Certis Security Australia is one of Australia’s leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

**Position Purpose**:
To carry out guarding duties at guard sites in accordance with SNP Standing Orders and site instructions, in compliance with AS4421-1996 and all relevant State and/or Federal legislation.

NOTE: This section is an overview of the position and role. It is the ‘big picture’ description. This may include employment tenure; Permanent or Part time.

**Workplace Health & Safety**:

- Take reasonable care for your own health and safety and the health and safety of other people in the workplace.
- Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
- Comply with any reasonable instruction related to health and safety.
- Do not interfere with or misuse anything provided in the interest of health and safety.
- Understand and reinforce the requirements of HSE to keep our people safe.
- Meet company HSE requirements.

**Key Responsibilities**:
A Security Officer Level 4 works above and beyond an employee at Levels 1,2 and 3,and to the level of their skills, competence and training.
- Works individually or in a team environment under limited supervision which may not necessarily be at the site where the officer is posted.
- Assists in the provision of on-the-job training.
- Exercises discretion within the scope of this classification level.
- Exercises computer skills at a higher level than Level 3; and
- Exercises high level interpersonal and communications skills.

Indicative of the tasks that an employee at this level may be required to perform are the following:

- Monitoring, recording, inputting information or reacting to signals and instruments related to electronic surveillance of any kind within a monitoring centre or at a particular location;
- Keyboard operation to alter the parameters within an integrated intelligent building management or security system, including operating computer programs that have the ability to lock or unlock doors, program access cards, audit door access by individuals as well as recording the time and date of access; and
- Co-ordinate, monitor or record the activities of security officers utilizing a verbal or computer based communications system within a monitoring centre including in or in connection with an airport security zone.

A Security Officer Level 4 may be required to perform duties of security officers at Levels 1,2 and 3 that are not designed to promote deskilling.

**Qualification**:
**Mandatory**
- Current and applicable Security license Cert ll (as per state regulation)
- Current First aid Certificate
- Australian/New Zealand Citizen or Permanent resident

**Desirable**
- Driver's license
- CPR
- Working with children's
- Base line clearance
- MSIC
- Cert lll
- NV1 clearance
- NV2 clearance
- Control Room license
- RSA
- White card

**Skills**:

- Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Building a learning organisation - Evaluating organisational teams and individuals needs with respect to a reference point (i.e. current or future vision), creating an environment that fosters growth and development; establishing processes to monitor development strategies; adjusts strategies in response to continually changing organisational needs.
- Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Customer focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
- Information monitoring - Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.
- Manage safety - Being aware of conditions that affect employee safety. Ensuring all facets of safety are appropriately managed.
- Stress tolerance - Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organisation.
- Work standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**Knowledge**:

- Service industries backgrou