Overnight Guest Service Agent

15 hours ago

Melbourne, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Job Number** 23137142

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as an Overnight Guest Service Agent to feel empowered by career growth opportunities in a people-first environment.

Position Summary:
Rise with us and assist guests arriving and departing the hotel through the check in and departure process

Handle general enquiries, engage and inspire guests through each guest experience

Support the front office team in general operational tasks

Take guest reservations and perform cash handling & credit card responsibilities

Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond

Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings

About You:
Experience with OPERA property management system or similar

Relevant experience in a similar role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

  • Overnight Guest Service Agent

    9 hours ago

    Melbourne, Victoria, Australia Grand Hyatt Full time $45,000 - $65,000 per year

    Organization- Grand Hyatt MelbourneSummary*About HyattAt Hyatt we care for people so they can be their best. Care comes from an authentic place of*empathyand humanconnection.We do this by truly seeing people and getting to know them asuniqueindividuals, to enable us to design and deliverpersonal experiences**. With over 590 properties around the world, our...

  • overnight guest service agent

    5 hours ago

    Melbourne, Victoria, Australia Hyatt Full time $60,000 - $80,000 per year

    SummaryAbout HyattAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. With over 590 properties around the world, our brands include: Andaz, Grand...

  • Overnight Front Desk Agent

    6 days ago

    Melbourne, Victoria, Australia Marriott Hotels Resorts Full time $60,000 - $80,000 per year

    Description Join Our Ladies & Gentlemen – Overnight Front Desk AgentAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as an Overnight Front Desk Agent, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time $40,000 - $60,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oaks Hotels Full time $50,000 - $70,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Minor International Full time $50,000 - $70,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Minor International Full time $45,000 - $60,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Overnight Front Desk Agent

    13 hours ago

    Melbourne, Victoria, Australia The Ritz-Carlton, Melbourne Full time $60,000 - $80,000 per year

    Join Our Ladies & Gentlemen – Overnight Guest Experience ExpertAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as anOvernight Front Desk Agent,we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading...

  • Overnight Guest Experience Agent

    3 days ago

    Melbourne, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23135859 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As one of the Ladies and Gentlemen of The...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Next Hotel Melbourne Full time $40,000 - $60,000 per year

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment? Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...