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Chapter Lead Rbs Data Advanced Analytics

2 weeks ago

Sydney, Australia Commonwealth Bank Full time

**You are**a curious and enthusiastic individual that loves data and advanced analytics, with a passion for people that matches your passion for numbers.
- **We are**a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling.
- **Together we can**harness the power of data, advanced analytics and technology to identify solutions for our customers and communities to improve their financial wellbeing and really make a difference

**See yourself in our team**

This role sits in the Retail Advanced Analytics & Data (RAAD) Chapter Area and would focus on Insights, Advanced Analytics and Reporting. You will report into the Chapter Area Lead Retail Advanced Analytics & Data. As part of PACE way of working and scale agile, you will be working in a crew in the Retail Bank and your team distributed across squads in the crew. There are various roles available in Home Buying and Consumer Finance with permanent and secondment opportunities.

People leadership, building analytics capability and development of Chapter members, and also delivering work as a squad member (staying ‘on the tools’) would be key to the success of this role. The Chapter Lead leads the chapter and develops the capability of individuals in a chapter instance, manages performance and talent processes in addition to performing work in the Squad or CoE.

**On a day to day basis, you’ll**:

- Explore and define analytics solutions and capability uplift for the Crew and the relevant domain in collaboration with Product Owners and Value Stream leads. Be a thought leader when it comes to using advanced and emerging analytics technique to drive business insights including reporting.
- Deliver Crew / CoE outcomes within the squad, and RAAD outcomes to improve the craft and people experience.
- Provide people leadership and management including onboarding, hiring, skill building, career development, coaching, performance management and individual and team engagements for Chapter members, in line with guidance from the Chapter Area and / or Practice.
- Implement and support consistent ways of working across the Chapter, in particular driving culture of continuous improvement and sustainable solutions to deliver business and customer outcomes. Setting clear expectations on the guardrails and standards to be applied as defined by the Chapter Area and / or Practice.
- Contribute to the uplift of the Chapters analytics maturity through SME knowledge and by driving and fostering collaboration across Chapter instances to create a growth mindset culture of sharing, learning and problem solving.
- Seeks data and feedback to inform metrics and leverages these to support continuous improvement efforts, in partnership with the Chapter Area Lead
- Participates and contributes to the Data Analytics Practice and / or Chapter including maintaining technical experience commensurate with their specific Chapter
- Excellent stakeholder and collaboration skills to ensure the data and analytical solutions are driving incremental value to supporting business strategy. Overcome blockers and facilitate the constructive resolution of conflicts which may arise both internally & externally to the Chapter.

**We’re interested in hearing from people who**
- Have experience working in a role involving leadership, data analysis, insights and analytics within financial services and strong business acumen in retail credit products
- Are passionate about leading people to become the best they can be
- Possess exceptional communication, stakeholder engagement and presentation skills
- Have the ability to understand corporate frameworks and a keen eye for deriving value from data
- Demonstrated Insights, Advanced Analytics or Data Science background
- Advanced SQL or python experience working on Teradata or another similar database
- Hands on knowledge of BI Tools, such as Tableau or Power BI.
- Experience with automation and cloud platform and apps is well regarded

At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.

We believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.

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