Front Office Guest Service Agent

2 weeks ago

Surfers Paradise, Australia voco Full time

As a Front Office Host you’ll assist any of our guests’ needs and provide them with a genuine, charming, and friendly welcome and experience. You'll also be a key contributor to making visits memorable and develop great working relationships with internal and external stakeholders. We are also wanting this position to step into Duty Manager shifts to give extra support when needed to the Front office team or to cover leave, this may include Night Audit/Night Manager coverage from time to time. This position is Part Time.

**What are we looking for?**:

- You'll have the attitude, behaviour and integrity of a truly special host.
- Minimum of one years' experience within the front office or reception team will be highly desired
- You'll have the availability to work a rotating roster.
- You'll know Opera PMS like the back of your hand.
- You'll also either have a great foundation of knowledge regarding the Gold Coast, or be a very quick learner and be willing to explore the Coast and discover the natural beauty that awaits you.

**Sound interesting?**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Guest Service Agent

    2 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 24062477 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Service Agent** **About the Company** **Marriott...

  • Guest Service Agent

    2 weeks ago

    Surfers Paradise, Australia Oscars Group Full time

    **About Us**: **Oscars Group** is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986. Now one of Australia’s largest privately owned hospitality groups, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor,...

  • Guest Service Agent

    2 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 23010539 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio of brands...

  • Guest Service Agent

    17 hours ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 24015045 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio...

  • Guest Service Agent

    1 week ago

    Surfers Paradise, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...

  • Guest Service Agent

    1 week ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24201865 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Guest Service Agent** **About the Company** **Marriott...

  • Front Office Agent

    5 days ago

    Surfers Paradise, Australia IHG Full time

    **About us** Reliably Different - Welcome to voco, IHG’s upscale brand. We call our hotels voco - It means ‘to invite’ and ‘call together’ originating from Latin - representing our thoughtful, unstuffy and charming nature. Drawing on our years of experience at IHG in delivering True Hospitality, voco Hotels gives people a different choice. At voco,...

  • Guest Service Agent

    18 hours ago

    Surfers Paradise, Australia voco Full time

    As a Front Office Host you’ll assist any of our guests’ needs and provide them with a genuine, charming, and friendly welcome and experience. You'll also be a key contributor to making visits memorable and develop great working relationships with internal and external stakeholders. This position is Casual. **What are we looking for?**: - You'll have...

  • At Your Service Agent/runner

    2 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25089734 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **At Your Service Agent, Runner** **About the Company** **Marriott...

  • At Your Service Agent/runner

    6 days ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 23223833 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **At Your Service Agent, Runner** **About the...