Front Office Guest Service Agent

7 days ago

Surfers Paradise, Australia voco Full time

As a Front Office Host you’ll assist any of our guests’ needs and provide them with a genuine, charming, and friendly welcome and experience. You'll also be a key contributor to making visits memorable and develop great working relationships with internal and external stakeholders. We are also wanting this position to step into Duty Manager shifts to give extra support when needed to the Front office team or to cover leave, this may include Night Audit/Night Manager coverage from time to time. This position is Part Time.

**What are we looking for?**:

- You'll have the attitude, behaviour and integrity of a truly special host.
- Minimum of one years' experience within the front office or reception team will be highly desired
- You'll have the availability to work a rotating roster.
- You'll know Opera PMS like the back of your hand.
- You'll also either have a great foundation of knowledge regarding the Gold Coast, or be a very quick learner and be willing to explore the Coast and discover the natural beauty that awaits you.

**Sound interesting?**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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