Facilities Manager Retail Management

Company Description

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

**Job Description**:
We are currently seeking an experienced Facilities Management professional who takes pride in contributing to exceptional building operations and presentation standards plus knows how to create added value. This role will proactively manage the day-to-day operations and facilities of our client’s retail shopping centre in Bendigo.

You will manage key relationships with tenants and service providers, whilst also making recommendations to improve the environmental performance of the property. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

**Key accountabilities include**:

- Develop a clear understanding of the property management agreement for your property and ensure that our service delivery meets those requirements
- Oversee the maintenance and operation of all building services
- Mitigate all areas of risk for both Colliers International and its client
- Managing the presentation and day-to-day operations and facilities of allocated properties, including cleaning, security, maintenance and safety
- Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues
- Reviewing the monthly operating expenditure against budget for each asset
- Working with the Centre Manager to produce monthly client reports as required
- Ensuring all planned preventative maintenance programmes are clearly documented and executed
- Oversee project-based works including fit-outs and refurbishments
- HSE compliance to set standards and KPIs

**Qualifications**:

- Previous facilities management experience in a retail or commercial environment
- Understanding of building services systems, including computer-based building maintenance and management systems
- Understanding of quality assurance standards, the BCA and AS1851
- Strong time management skills, including the ability to handle multiple tasks and prioritise
- Excellent interpersonal, written and oral communication skills
- Excellent financial literacy and IT skills
- Ability to engage and manage multiple stakeholders to deliver outcomes for Colliers International and the client

In return, we offer a professional corporate environment and the opportunity to work with major clients alongside some of the most experienced property management professionals in the industry.

Additional Information

You will be part of the fastest growing division within our business working with industry-leading professionals.

Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed.