Resort Administration Manager

A live in role with a heavily subsidised rent
- Permanent full-time role
- Suitable for someone with strong admin and customer service skills

GemLife is one of Australia’s fastest-growing developers of luxury over-50s residential resorts. We're known for our architecturally designed resorts, premium facilities, and exceptional lifestyle experiences. As a family-owned business, we foster a positive and inclusive culture built on passion, integrity, and respect.

We’re looking for a **Resort Administration Manager** to become an integral part of our Resort Management team. If you're an a**dministrator extraordinaire** with top-tier organisational skills and a passion for customer service, this could be your perfect role.

**About the Role**:
**This is an exciting live-in position** with heavily subsidised rent, ideal for someone looking to immerse themselves in a community-focused, resort lifestyle. You’ll manage the day-to-day administrative operations of the resort, working closely with the Resort Facilities Manager and acting as a vital communication link with the operational team at GemLife head office.

Your responsibilities will include:

- Overseeing daily resort operations in line with company policies and safety standards
- Managing the resale process for homes within the resort (with commission paid for each completed sale)
- Ensuring all common areas are presented to the highest standard
- Communicating professionally and empathetically with residents
- Managing front office duties and general administration tasks
- Using company systems to maintain accurate and up-to-date records

**Who You Are**:
You’re a highly organised individual who thrives in a fast-paced environment and takes pride in delivering excellence.

You’ll also be:

- Detail-oriented and proficient in Microsoft Excel, Word, and Outlook
- Experienced in administration, ideally in a similar role
- Skilled in customer service, with a friendly and professional communication style
- Confident handling sales or resales processes
- A team player who takes ownership and works collaboratively
- A holder of a current driver’s licence
- Looking for a long-term career in a supportive and growing company

**What We Offer**:

- Competitive salary package based on your skills and experience
- Commission opportunities on completed resales
- Supportive and engaging team culture
- Live-in accommodation with subsidised rent
- Opportunities for career progression and professional development

At GemLife, we're more than just a company—we're a community. Join us and be part of something extraordinary