Resort Administration Manager

A live in role with a heavily subsidised rent
- Permanent full-time role
- Suit a person with strong admin and customer service skills

**You are a person** who thrives on attention to detail and is skilled (plus enjoys) in Excel, Word and Outlook. This is the office-based side of the resort management team who compliments the already established Resort Facilities Manager whose role it is to ensure the Resort is kept in tip top condition.

This role serves as the vital link between these two luxurious over 50's resort with the Operational team at GemLife head office, ensuring that all the information required is communicated through different programmes, this is where accuracy is of the utmost importance.

But that's not all We are looking for a true team player with exceptional communication skills—friendly and collaborative who takes ownership of their role and is motivated to excel.

**About the role**
- Running the daily operations of the resort in accordance with company policies & procedures, cleanliness & safety
- Managing all the resales for the resorts (commission paid for every sale completed)
- Ensuring that all common areas are of the highest standard
- Communicating effectively with residents living in the resort and working through challenges presented in a professional and understanding manner
- Managing the front office and performing the required administration tasks

**To be successful you will**:

- Possess administration experience in a similar role
- Experience in sales or resales
- A high standard of customer service delivery
- Be proficient with Word, Excel and Outlook
- Hold a current Drivers licence
- Love what you do & be interested in a long-term career with our company
- Demonstrate previous experience in administration and

**What we offer**
- Competitive remuneration
- Great team culture
- We support the continuous learning and professional development of our employees, in turn promoting career progression through the company

**GemLife, one of Australia's fastest-growing developers of luxury over 50s residential resorts, be part of our exciting journey We are known for our architecturally designed resorts that showcase the highest standards and luxury fittings.**

As a family-owned business, we prioritise teamwork and foster a positive team culture. Our team is driven by passion, accountability, personal integrity, and respect for others.

This is a full-time, permanent position, and we offer an attractive salary package based on skills and experience.