Receptionist/administration

6 days ago

Hurstville, Australia Wellness Department Full time

**W. DEPARTMENT**

W. Department believes that fitness is an essential part of everyday life. Providing inclusivity to people from all walks of life, we encourage everyone to begin their fitness journey and ‘**Change Yourself From Now**’. An amazing work experience with the potential for great career progression. We are passionate about all things fitness, from basic to advanced and by helping all people, want to prove that fitness is for anyone and everyone.

**THE ROLE**:

- You’ll be responsible for providing excellent customer service to all members and prospects to create a great customer experience.
- You’ll help members and prospects with any inquiries they have whilst delivering great customer service; anywhere from entry to exit.
- You’ll handle payments and processes to schedule appointments, and book members into available classes.
- You’ll maintain a clean working environment for yourself and for members to utilise.

**ABOUT YOU**:

- You’re punctual, dedicated and reliable when working in a team environment.
- You’re genuine and want to provide great a customer service experience to all members and prospects.
- You enjoy working alongside a team and are comfortable communicating at all levels and be counted on to skillfully respond to feedback and complaints.
- You’re flexible to work anywhere from mornings to evenings to night shifts.
- You’re committed to fitness and are able to work under pressure.

**WHAT WE OFFER**:

- A fun working environment with people who are all passionate for fitness and want to encourage all others to live an active life.
- Supportive onboarding phase to help you learn new systems and processes with ongoing development to help you constantly improve to go above and beyond.
- Opportunity for you to grow
- Flexibility in your roster.
- Free gym membership to all our facilities.
- 1 Free gym memberships for your family members.
- Discounted gym memberships for all family and friends.

If this sounds like you, and you are ready to take on board a challenge to push yourself to achieve the best results possible then submit your Resume and Cover Letter and we’ll be in touch

**Job Types**: Full-time, Part-time, Casual, Permanent
Part-time hours: 15-20 per week

**Salary**: $21.00 - $23.00 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Gym membership
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Bonus
- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Hurstville, NSW 2220: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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