Animal Attendant Team Leader

Job Overview

**WORK TYPE**:

- Full Time

**LOCATION**:

- Cranbourne, North Melbourne

**JOB TYPE**:

- Shelter and Animal Attendant

**DATE POSTED**:

- 18 Jul 2025 AUS Eastern Standard Time

**APPLICATIONS CLOSE**:

- 15 Aug 2025 AUS Eastern Standard Time

**About Us**:
At The Lost Dogs’ Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond caring for animals, we are dedicated to providing diverse animal welfare and community programs, all aimed at giving animals the best chance of a happy and healthy life. Our mission is upheld by passionate individuals who embody a profound affinity for animals, community, and advocacy.

**About the role**

We are looking for an Animal Attendant Team Leader to join our vibrant team in a full-time role, working across our North Melbourne and Cranbourne shelters. In this role, you will lead, coach, and train our dedicated animal attendants, ensuring the highest standards of care. This position requires regular travel between the two sites, making it an excellent opportunity for someone with experience in animal husbandry and welfare to bring their leadership skills to a varied and hands-on operational role.

Reporting to the Shelter Operations Manager, the Animal Attendant Team Leader will uphold the highest standards of animal welfare by ensuring all shelter activities are conducted in alignment with established policies and procedures. Team Leaders will support and guide Animal Attendants in their daily care of the animals, fostering a positive and compassionate environment.

**Key responsibilities include**:

- Plan, monitor and supervise the daily activities of the team
- Provide feedback, coaching and training to the animal attendants
- Assisting with rostering and submitting fortnight timesheets
- General husbandry of animals, identifying & reporting animals that are ill or have behavioural problems to the veterinary team
- Ensure animal development outcomes are achieved
- Liaising with the public and council officers - assisting with enquiries and finding lost animals
- Provide guidance and assistance to volunteers and work experience students

**About you**

We are looking for someone who possesses strong leadership skills, someone who is excited about process improvement and developing others. You will thrive off working in a fast-paced environment and be willing to be work in a very hands-on leadership role.

To be successful in this role, you will also have**;**
- Certificate II (or higher) in Animal Studies or equivalent experience (essential)
- Proven knowledge of safe animal handling, feeding plans, and administering prescribed animal medications
- Experience in a supervisory or leadership role (essential)
- Ability to remain composed under pressure, maintaining focus and energy in challenging situations.
- Advanced understanding of relevant legislation, regulations, and codes relating to shelters (desirable)
- Strong communication and customer service skills
- Problem-solving ability, with a practical approach to identifying solutions
- Flexibility to work on a rotating roster, including weekends and public holidays
- Valid driver’s licence (essential)

**About our culture**:
At The Lost Dogs’ Home, we cultivate an inclusive work environment that celebrates diversity. Our team enjoys a vibrant culture that fosters meaningful connections, both professionally and socially. Led by our dedicated social committee, we organise a wide range of engaging activities such as Paint and Sip Nights, Bowling, Trivia, and regular after-work gatherings. These events create opportunities for our team to relax, bond, and forge lasting friendships. We take pride in our diverse team where every individual is encouraged to be their authentic self, regardless of their role within the organisation.

**What we can offer**:

- A purposeful animal welfare career,
- Fantastic career development and opportunities,
- Discounts at our general practice clinic, Frank Samways Veterinary Clinic,
- Access to our Employee Assistance Program,
- Access to the Foster Care Program,
- A unique and friendly working environment (surrounded by animals),
- Rewarding work with animals in need of a forever home.

**_ The successful applicant will be required to satisfactorily complete background screening checks._