Psychosocial Recovery Coach

**TIME FRACTION**: Casual

**CONTRACTED HOURS**:Flexible in negotiation with participants

**JOB LOCATION**: Victoria

**CLASSIFICATION**: Social and Community Services Level 3 to Level 5

**POSITION OVERVIEW**:
The role of a Psychosocial Recovery Coach is to provide individualised support to National Disability Insurance Scheme (NDIS) participants who have a mental illness. You will work with the participant to implement the supports within the person’s plan for the purpose of building capacity, managing the impact of their disability and improving their health, well-being and participation within the community.
- Key to the role is supporting and enhancing a participant’s choice and control over the supports they receive
- Coordinators work collaboratively with participants, families, carers and other services to identify, plan design, and coordinate NDIS supports.

**KEY FUNCTIONS**:

- Provide individualised, specialised support to NDIS participants who have mental illness through strong and respectful relationships and skilled coaching
- Assist the participant to understand and implement the supports (Informal-, Mainstream-, and/or Funded Supports)
- Coach participants to be more participative in managing and directing their own lives
- Help clients break down complex goals into manageable tasks, hold them accountable and track progress
- Develop a Wellness Recovery Action Plan and Crisis Plan for clients
- Provide crisis support to participants
- Provide coordination and transition support by considering individual circumstances and level of complexity of their disability, and match participants to programs which fulfil their needs whilst providing them with continuous support and assistance
- Build strong relationships with team and clients by contributing to the development of Recovery Supports Australia by providing regular feedback and participating in team discussions
- Deliver the service in line with the Policies and Procedures and NDIS Act, the Victorian Charter of Human Rights and Responsibilities Act 2006, and NDIS Quality and Safeguarding Commissioner
- Administration, documentation, data entry and reporting

**PREFERRED EXPERIENCE AND CHARACTERISTICS**:

- Effective time management and balancing of workload
- Accurate budget management of participant’s NDIS Plan, providing transparency to participants and your line manager, with a nil overspend (without prior Operations Manager approval)
- Actively demonstrate efforts made towards assisting participants to achieve their goals
- Accurate and timely management of reporting
- Accurate and consistent case noting
- Passion for helping others
- Deep commitment to the reliable provision of respectful care and support
- Sophisticated understanding of professional boundaries and safety
- Prior experience of disability support work is helpful
- Reliability and punctuality
- Commitment to be flexible and responsive to the individual needs and goals of clients
- Excellent communication (written, verbal and interpersonal)
- Enthusiastic about working with people with a range of disabilities
- Demonstrated ability to work with mínimal supervision
- Willingness and ability to work with complex and challenging behaviours.

**QUALIFICATIONS AND REQUIREMENTS**:

- A tertiary qualification in Peer Work or Mental Health (minimum of certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) or equivalent training; tertiary qualifications in Social Work, Psychology, Occupational Therapist, Counselling
- And/or a minimum two years of experience in mental health related work
- Specialist knowledge and skills in psychosocial recovery, recovery framework, evidence-based practices, mental health and service navigation within the mental health system
- Applicants with lived experience will be highly regarded
- Complex case management experience is an advantage
- Current Victorian Driver’s License and ability to undertake travel as required
- Own vehicle with comprehensive insurance able to transport clients is preferred
- Current First Aid and CPR credential
- Current Police and Working With Children Checks
- NDIS Worker Check
- Evidence of complete Covid 19 vaccination
- Requires sound knowledge and understanding of the Principles and Practices of the National Framework for Recovery Oriented Mental Health Services
- Evidence of right to work in Australia
- Desirable: Knowledge and prior experience in delivery services under the National Disability Insurance Scheme

We welcome diversity in the workplace and invite people from other communities to apply. Suitably qualified Aboriginal or Torres Strait Islander applicants will be highly regarded.

We have a strong commitment to participation of people with lived experience of mental illness in our workforce. We invite qualified people with lived experience of mental health issues to apply.

Hourly Rate starting at $51.90 plus 10% super.

Applications close on 8 March 2024.

**Job Type**: Casu