Front Counter Sales

2 days ago

South Brisbane, Australia Engineering Networks Pty Ltd Full time

Nationally recognised product and service provider
- Family-orientated business with sound internal support
- Product and skills training

**About the organisation**

**Benefits**
- A family-owned business with open communication
- Generous hourly rate
- Multi-tasking role across the front counter and service area
- Training and potential career path available

**About the role**
Based on the Southside of Brisbane, this position would suit a person who has front counter experience and some service experience with pump, irrigation or plumbing products. You will be required to provide customer support for walk-in trade and retail customers, take phone enquiries, look for products or items for replacement, provide technical or troubleshooting support, provide general product advice and take details for the design of pump or irrigation systems.

**Duties**
- Provide customer support for walk-in and phone enquiries
- Promote items from irrigation to pumps, filtration, fittings and plumbing products
- Identify the customer's needs or provide a solution to their enquiry
- Source products from suppliers
- Process sales and data enter the relevant information into the CRM system
- Conduct minor workshop warranty pump service, repair and assembly work

**Skills and attributes**
- Preferably have an understanding of irrigation, pump or plumbing products
- Have a demonstrated background in front counter or customer service
- Have the ability to work out practical problems and provide solutions
- Have sound written and friendly verbal communication skills
- Be comfortable with multitasking across the business

**Culture of the business**
The leadership in the business is one of fairness and transparency, there is a buzz of activity in the branch and everyone pitches in to maintain the daily workflow of the branch.

**How to apply

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