Impairment Benefit Specialist

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**About the Role**

As an Impairment Benefits Specialist, you will be a point of expertise within GB’s Workers Compensation team relating to Impairment Benefits and Permanent Impairment claims.

In this technical role, you will complete thorough assessments of Impairment claims for injured workers, supplementary to their primary claim. As part of this review process, you will be responsible for determining eligibility for lump sum impairment payments for significanyltinjured workers who hav ebeen impactedby partial or permanet impairment as a result of a Workplace Injury. Your acute attention to detail and sound decision making within Workers Compensation legislative frameworks will be key attributes contributing to your success in this position.

**Responsibilities**:
**Your responsibilities will include**:

- Calculating Impairment Benefit Lump Sum payments, and processing these for Injured workers
- Arranging Impairment Assessments and preparing relevant documentation and notices relating to requests for Impairment Benefit lump sum payments
- Providing a professional and customer focused claims service for all injured workers through managing impairment claims in accordance with legislation
- Acting as a technical reference point for other team members regarding impairment benefit queries
- Ensuring impairment assessments are accurate and complying with relevant legislation if and when required
- Attending internal and external training courses to update technical knowledge and personal development

Qualifications:
**About you**

We’re looking for claims experts who possess:

- Experience within Worker’s Compensation Industry, specifically within an Impairment Benefits related role, or completion of Impairment Benefits training. Experience within a similar role will also be considered.
- Experience in client service role
- Attention to detail and critical thinking skills
- Industry specific qualifications: VWA and TAC Industry Training Programs are desirable
- Excellent customer service skills, communication and interpersonal skills

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements - including Work from Home
- Paid Parental Leave
- Excellent working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and employee assistance program for yourself and immediate family members.

**To apply**

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- To be considered for this opportunity you must have right to live and work in Australia when applyin_
- g._
- Agency applicants will not be considered for this position._
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._