Risk and Control Enablement Manager

**Company Description** For a winning team that is evolving.** Forward with Cuscal.

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.
**Job Description** We are looking for a Risk and Control Enablement Manager to join our Product Team (1st line of defence).**

The Risk and Control Enablement Manager is responsible for first line risk enablement and payment industry compliance which primarily sits across two key areas:

- Ensuring there is a positive and effective risk and compliance culture where compliance and obligations are understood and appropriately prioritised as well as managed within an agile environment.
- Maintaining and embedding the payments industry compliance framework into our product domains and strengthening Cuscal’s management and implementation of requirements from all payment industry bodies and schemes such as AusPayNet, AP+, Visa, Mastercard, AMEX, UPI, ACCC (CDR) and any emerging payment and data schemes.

**About the Role**:
**Risk Assessment, Management and Mitigation**
- Identify, document, and assess risks, incidents, and controls to foster a strong risk culture.
- Conduct functional risk profiling and control design and testing, including a roadmap for control automation and standardisation.
- Drive uplift in Line 1 operational risk and regulatory compliance practices, including risk profile refreshes, controls setting, and risk in change identification.
- Manage the review of any non-compliance to examine root cause and identify treatment actions.

**Compliance Monitoring and Reporting**
- Conduct regular reviews to ensure Product Domains adhere to the risk appetite statement, policies, and frameworks.
- Manage compliance and risk calendar to ensure all product domains are aware of upcoming activities.
- Perform compliance reviews to ensure adherence to key obligations, including interaction with auditors and oversight of clients.
- Improve compliance maturity and management through key metrics, ensuring appropriate oversight of compliance items within the Domain backlog.
- Maintain dashboards on compliance and risk-related activities, including audit actions, issues, risk acceptances, and control testing.

**Regulatory Engagement and Response**
- Liaise with Line 2 risk and IT Risk teams to understand upcoming regulatory changes and prioritise work into the product domains.
- Build relationships with payment industry bodies and schemes, manage waivers, data integrity outcomes, and ensure timely resolution of open actions.
- Review scheme bulletins, mandates, etc., and work with the Domain to assess impacts and ensure communication to stakeholders.
- Ensure the Cuscal Compliance framework, including the risk and compliance system, is updated and adhered to, with current obligations, waivers/exemptions, breaches, issues, compliance calendars, and monitoring plans.

**Risk Culture and Training**
- Contribute to the development and embedding of a sound risk culture.
- Ensure effective delivery and embedding of strengthened practices related to vendor management and business continuity planning.
- Embed agile ways of working within the product domains to ensure understanding of scheme changes and compliance activities.

**About You**:

- 5+ years experience in operational risk and/or compliance advisory, preferably within the Financial Services industry
- Proven experience working in an agile product development environment
- Demonstrated experience in work effectively in a fast-paced cross functional environment
- Proven evidence of strong relationship management, presentation, negotiation skills and the ability to positively influence
- Analyse and readily interpret business and technical operations impacts and needs of internal and external stakeholders and clients
- Experience in managing compliance changes and initiatives including supporting delivery and delivered risks through risk in change build and maintenance
- The ability to translate technical requirements into business language

**Join us at the forefront of payments**

**Why Cuscal?**
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

**Next Step