Medical Receptionist

4 days ago

Ryde, Australia SMS Professional Full time

Well known company
- Career Progression
- Great locations

SMS Professional has an industry professional client who is looking for a medical receptionist to join their team. This opportunity is great for someone who is looking or already in the medical industry, likes to help others and grow within a company.

**Your key responsibilities include but are not limited to**:

- Answering and directing all incoming phone calls.
- Presenting a friendly, professional and welcoming introduction for every individual entering the clinic.
- Handling all patient and visitor inquiries as the first point of contact within the clinic.
- Operation of the Radiology Information System (RIS) to book appointments, register patients, update patient details and enter new referring doctors as required.
- Managing patient relationships ensuring patients are served efficiently and with compassion.
- Effectively book patient appointments, ensuring appropriate preparation instructions are communicated to patients.
- Make outbound calls in order to confirm upcoming appointments with patients.
- Ensure the reception area is clean and presentable at all times.
- When applicable to location, participate in shift and/or weekend rosters as required

**About you**:

- Ideally have a minimum of 1 years experience as a medical receptionist
- People who can speak Cantonese or Mandarin highly desirable
- Professional, calm and caring personality
- Genuine interest in helping others
- Ability to work within a fast paced environment
- Strong multi-task skills
- Sound computer knowledge

We know you ready to kickstart your career and be part of a growing and successful company, now that we have ticked all your boxes, its time to apply

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